In group routing clarification

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In group routing clarification

Postby uperformkarthick » Mon Jul 15, 2013 2:55 pm

Hi,

We have vicidial install with 20 agents logged in. we have one blended campaign and one inbound only campaign. we are setting using two different caller id for both the campaigns.

We are now facing a strange problem that the inbound calls are getting transferred to both campaigns.

Is there anything I am missing here?

ViciBox 4.0.3 single server install.
VERSION: 2.8-407a
BUILD: 130709-1350
No additional software or hardware installed

Thanks
Karthik
uperformkarthick
 
Posts: 29
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