General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by saidmsl » Wed Jul 24, 2013 10:43 am
Hi,
have installed latest go 3.0 updated to vicidial 2.7rc1
and configured an inbound campaign .
it works fine . but every day at 16pm , calls stop coming in and agents do not receive any calls while they are all connected and ready.
any setting that could cause this breakdown?
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Goautodial 3.0 from .iso | Vicidial 2.7-401a Build 130508-2256 | Asterisk 1.4.39.1-vici.go | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel Xeon CPU W3530 @ 2.80GHz
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saidmsl
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- Joined: Mon Mar 15, 2010 9:21 pm
by saidmsl » Wed Jul 24, 2013 10:51 am
Ps : all settings are open to 24h ,no restrictions.
network is ok . extensions are registered , voip also .
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saidmsl
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- Posts: 67
- Joined: Mon Mar 15, 2010 9:21 pm
by saidmsl » Wed Jul 24, 2013 11:23 am
log when call does not go to agent :
-- Executing [99909*3***DID@default:2] AGI("SIP/aa-00000a45", "agi-VDAD_ALL_inbound.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
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saidmsl
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- Posts: 67
- Joined: Mon Mar 15, 2010 9:21 pm
by saidmsl » Fri Jul 26, 2013 5:49 am
Hi,
got it :
in the DID, i had one DID pointed to the number and defaut also enabled.
just disabled the DID and let the default DID do the works
Thanks
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saidmsl
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- Posts: 67
- Joined: Mon Mar 15, 2010 9:21 pm
by gardo » Sat Jul 27, 2013 2:10 pm
Good to hear you figured it out by yourself. Better you posted the solution here.
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gardo
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- Location: Manila, 1004
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