I was wondering if vicidial offers the ability to offer callers waiting on hold, to receive a call back instead of continuing to wait on hold?
How do you configure this if it supports it?
Requesting call back instead of placing on hold
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Requesting call back instead of placing on hold
by pifiu » Sat Aug 10, 2013 2:24 pm
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Re: Requesting call back instead of placing on hold
by williamconley » Sat Aug 10, 2013 4:04 pm
have you read the manual?
yes, it is supported. if i recall correctly, step by step instructions are included in the manual and reprinting them here would be ... redundant.
do you have vicidial installed?
yes, it is supported. if i recall correctly, step by step instructions are included in the manual and reprinting them here would be ... redundant.
do you have vicidial installed?
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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