Help Installing GoAutoDial 3.0

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Help Installing GoAutoDial 3.0

Postby jenlex13 » Thu Aug 15, 2013 7:33 am

Im having problem installing the goautodial 3.0 .
whenever i install it and set an ip for it . i can't access it in my network.
Im new at vicidial i will Appreciate a skype support :)

My Server specs is
Intel i5 - 2tb Harddrive - 16gb memory
and im trying to install goautodial 3.0 express install.


*update with my problem*
I was able to connect on my dialer but it gets disconnected after 5 seconds and i need to "service network restart" so i can access it again for 5 seconds :(
jenlex13
 
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Re: Help Installing GoAutoDial 3.0

Postby jenlex13 » Fri Aug 16, 2013 2:59 am

can someone help me?
jenlex13
 
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Re: Help Installing GoAutoDial 3.0

Postby DomeDan » Fri Aug 16, 2013 4:37 am

Hello, check the system log if you get some messages about the network card,
use the command: dmesg
also, what network card is it? use the command lspci

have you tried installing any other operating system on that hardware?
Try a ubuntu cd or why not a vicibox cd and if you got the same problem then its probably a hardware issue
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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Re: Help Installing GoAutoDial 3.0

Postby jenlex13 » Fri Aug 16, 2013 10:06 am

i checked the system log via dmesg and i don't have any problems.
the eth1 and eth0 = link up 100mbps duplex.

and for the network card i use
the onboards is realtek and the external is VIA.

i didn't install os before installing goautodial . do i need os to install goautodial?
jenlex13
 
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Re: Help Installing GoAutoDial 3.0

Postby jenlex13 » Fri Aug 16, 2013 1:40 pm

i have fixed my problem now. it turn out to be a internet problem. :) i just change my connection then boom* heheh.. thanks.
jenlex13
 
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Re: Help Installing GoAutoDial 3.0

Postby DomeDan » Mon Aug 19, 2013 3:07 am

good postback! :)
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden


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