I should create a system in outbound IVR, outbound calls with an automated voice that says the offer to the customer and at the end asks "enter 1 to acettare, 2 to reject, 3 bla bla bla" and every choice increments a field in the database .
I would like to know if it is possible to develop this thing, if so, please provide me a sample configuration. I installed the latest version of the vicibox 5.0.3. which has asterisk 1.8.
thanks in advance
realizzazione IVR in outbound
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realizzazione IVR in outbound
by callit » Thu Aug 29, 2013 12:54 am
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Re: realizzazione IVR in outbound
by omarrodriguezt » Mon Jun 16, 2014 1:15 pm
Hello,
You might need to create a custom agi.
take a look of some agis located here: /var/lib/asterisk/agi-bin
You might need to create a custom agi.
take a look of some agis located here: /var/lib/asterisk/agi-bin
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
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