Call Rejected: CONGESTION Cause: 1 - Unallocated (unassigned

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Call Rejected: CONGESTION Cause: 1 - Unallocated (unassigned

Postby z_tremi » Thu Aug 29, 2013 5:25 am

Hello Guys,

I have a problem with outgoing-calls - when i log me into Agent-Interface and try to make a call (Auto or Manual) - it comes a message

Call Rejected: CONGESTION
Cause: 1 - Unallocated (unassigned) number


The Version of Goautodial installed is the goautodial-64bit-ce-3.0-RC1b
z_tremi
 
Posts: 3
Joined: Thu Aug 29, 2013 5:06 am

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

Postby z_tremi » Thu Aug 29, 2013 5:27 am

Carrier Config:
Carrier ID: SipGATE
Registration String: register => AAAAA:BBBBB@sipconnect.sipgate.de:5060/AAAAA

Account Entry:

[SipGATE]
disallow=all
allow=gsm
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=sipconnect.sipgate.de
username=AAAAA
secret=BBBBB

Globals String: SIPTRUNK = SIP/ SipGATE


Dialplan Entry:
exten => _98XXXXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _98XXXXXXXX.,2,Dial(SIP/${EXTEN:10}@SipGATE,,tTor)
exten => _98XXXXXXXX.,3,Hangup
Last edited by z_tremi on Thu Aug 29, 2013 5:35 am, edited 1 time in total.
z_tremi
 
Posts: 3
Joined: Thu Aug 29, 2013 5:06 am

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

Postby z_tremi » Thu Aug 29, 2013 5:34 am

CLI Output:


[Aug 29 09:12:23] -- Executing [h@default:1] DeadAGI("Local/58600051@default-aedf,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 29 09:12:23] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

[Aug 29 09:12:23] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-aedf,1'
[Aug 29 09:12:23] -- Executing [h@default:1] DeadAGI("Local/58600051@default-aedf,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Aug 29 09:12:23] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

[Aug 29 09:12:25] -- Executing [98643870464901705671879@default:2] Dial("Local/8600051@default-f9ab,1", "SIP/4901705671879@SipGATE||tTor") in new stack
[Aug 29 09:12:25] -- Called 4901705671879@SipGATE
[Aug 29 09:12:25] -- SIP/SipGATE-00000003 is circuit-busy
[Aug 29 09:12:25] == Everyone is busy/congested at this time (1:0/1/0)
[Aug 29 09:12:25] -- Executing [986438704649017656718791@default:3] Hangup("Local/8600051@default-f9ab,1", "") in new stack

[Aug 29 09:12:25] -- Executing [h@default:1] DeadAGI("Local/8600051@default-f9ab,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----1-----CONGESTION----------") in new stack
[Aug 29 09:12:25] WARNING[6768]: file.c:1297 waitstream_core: Unexpected control subclass '-1'


I am programmer, but I am new to this software. Maybe is it config error somewhere?

Any help would be greatly appreciated
z_tremi
 
Posts: 3
Joined: Thu Aug 29, 2013 5:06 am

Re: Call Rejected: CONGESTION Cause: 1 - Unallocated (unassi

Postby DomeDan » Thu Aug 29, 2013 7:28 am

Are you sure that the phone number 490170567187 exists and can be called?
because hangup cause code 1 usually means unallocated number

https://wiki.freeswitch.org/wiki/Hangup_Causes
1 404 UNALLOCATED_NUMBER
Unallocated (unassigned) number [Q.850 value 1]
This cause indicates that the called party cannot be reached because, although the called party number is in a valid format, it is not currently allocated (assigned).


when you have checked the phone number or tried a phone number you know works and you still got the same problem
then you can try sip debugging in asterisk
open the asterisk CLI and enable debugging with:
sip set debug on
or
sip debug
if you are using asterisk 1.4

and that reminds me, post the vicidial build and asterisk version too, I'm don't know the default software versions for goautodial-64bit-ce-3.0-RC1b
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden


Return to Support

Who is online

Users browsing this forum: Bing [Bot] and 146 guests