Leads are not coming in the HOPPER

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Leads are not coming in the HOPPER

Postby prince.fer » Wed Apr 11, 2007 1:59 pm

I am using astguclient_2.0.2 with CentOS 4.4. I have loaded the leads perfectly with GUI and it went properly. When i saw my campaign there is no leads in hopper. I am from
I am from Amsterdam I have put GMT +2

Below are the output of my server :

[root@local cron]# date
Wed Apr 11 20:41:48 CEST 2007
My timings in vicidial admin page and server is same.

[root@local cron]# /home/cron/ADMIN_adjust_GMTnow_on_leads.pl --debug

-----DEBUGGING -----

STARTING TIME ZONE DAYLIGHT SAVING TIME CALCULATION SCRIPT



SEED TIME 1176317613 : 2007-04-11 20:53:33 LOCAL GMT OFFSET NOW: 3
- Unique Country dial codes found: 2
- GMT postal codes records: 41750

RUNNING LOOP FOR COUNTRY CODE: 1

RUNNING LOOP FOR COUNTRY CODE:
Postal Updates:
Area Code Updates: 0

DONE

- process runtime (1 sec) (0.0166666666666667 minutes)


============================================================

\========================================================


[root@local cron]# /home/cron/AST_VDhopper.pl --debugX

----- DEBUG -----


----- SUPER DEBUG -----

TIME DEBUG: 2.00|3|1| GMT: 17:48
SELECT * FROM vicidial_lists where active='N';Inactive Lists: 1
Inactive List Leads Deleted: 0E0 |DELETE from vicidial_hopper where list_id IN('1111');|
CALLBACK HOLD: 0|SELECT count(*) FROM vicidial_callbacks where callback_time <= '2007-04-11 20:48:09' and status='ACTIVE';|
CAMPAIGNS TO PROCESSES HOPPER FOR: 4|3

|GMT-DAY-HOUR| |13.00-4-648||12.75-4-633||12.50-4-618||12.25-4-603||12.00-4-548||11.75-4-533||11.50-4-518||11.25-4-503||11.00-4-448||10.75-4-433||10.50-4-418||10.25-4-403||10.00-4-348||9.75-4-333||9.50-4-318||9.25-4-303||9.00-4-248||8.75-4-233||8.50-4-218||8.25-4-203||8.00-4-148||7.75-4-133||7.50-4-118||7.25-4-103||7.00-4-48||6.75-4-33||6.50-4-18||6.25-4-3||6.00-3-2348||5.75-3-2333||5.50-3-2318||5.25-3-2303||5.00-3-2248||4.75-3-2233||4.50-3-2218||4.25-3-2203||4.00-3-2148||3.75-3-2133||3.50-3-2118||3.25-3-2103||3.00-3-2048||2.75-3-2033||2.50-3-2018||2.25-3-2003||2.00-3-1948||1.75-3-1933||1.50-3-1918||1.25-3-1903||1.00-3-1848||0.75-3-1833||0.50-3-1818||0.25-3-1803||0.00-3-1748||-0.25-3-1733||-0.50-3-1718||-0.75-3-1703||-1.00-3-1648||-1.25-3-1633||-1.50-3-1618||-1.75-3-1603||-2.00-3-1548||-2.25-3-1533||-2.50-3-1518||-2.75-3-1503||-3.00-3-1448||-3.25-3-1433||-3.50-3-1418||-3.75-3-1403||-4.00-3-1348||-4.25-3-1333||-4.50-3-1318||-4.75-3-1303||-5.00-3-1248||-5.25-3-1233||-5.50-3-1218||-5.75-3-1203||-6.00-3-1148||-6.25-3-1133||-6.50-3-1118||-6.75-3-1103||-7.00-3-1048||-7.25-3-1033||-7.50-3-1018||-7.75-3-1003||-8.00-3-948||-8.25-3-933||-8.50-3-918||-8.75-3-903||-9.00-3-848||-9.25-3-833||-9.50-3-818||-9.75-3-803||-10.00-3-748||-10.25-3-733||-10.50-3-718||-10.75-3-703||-11.00-3-648||-11.25-3-633||-11.50-3-618||-11.75-3-603||-12.00-3-548||-12.25-3-533||-12.50-3-518||-12.75-3-503|
|SELECT * FROM vicidial_call_times where call_time_id='24hours';|
Starting hopper run for AUSCAMP campaign- GMT: 24hours HOPPER: 750
hopper DONE cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='AUSCAMP' and status IN('DONE');|
hopper GMT BAD cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='AUSCAMP' and ((gmt_offset_now IN('99') ) );|
hopper READY count: 1387
|SELECT count(*) from vicidial_hopper where campaign_id='AUSCAMP' and status='READY';|

|GMT-DAY-HOUR| |13.00-4-648||12.75-4-633||12.50-4-618||12.25-4-603||12.00-4-548||11.75-4-533||11.50-4-518||11.25-4-503||11.00-4-448||10.75-4-433||10.50-4-418||10.25-4-403||10.00-4-348||9.75-4-333||9.50-4-318||9.25-4-303||9.00-4-248||8.75-4-233||8.50-4-218||8.25-4-203||8.00-4-148||7.75-4-133||7.50-4-118||7.25-4-103||7.00-4-48||6.75-4-33||6.50-4-18||6.25-4-3||6.00-3-2348||5.75-3-2333||5.50-3-2318||5.25-3-2303||5.00-3-2248||4.75-3-2233||4.50-3-2218||4.25-3-2203||4.00-3-2148||3.75-3-2133||3.50-3-2118||3.25-3-2103||3.00-3-2048||2.75-3-2033||2.50-3-2018||2.25-3-2003||2.00-3-1948||1.75-3-1933||1.50-3-1918||1.25-3-1903||1.00-3-1848||0.75-3-1833||0.50-3-1818||0.25-3-1803||0.00-3-1748||-0.25-3-1733||-0.50-3-1718||-0.75-3-1703||-1.00-3-1648||-1.25-3-1633||-1.50-3-1618||-1.75-3-1603||-2.00-3-1548||-2.25-3-1533||-2.50-3-1518||-2.75-3-1503||-3.00-3-1448||-3.25-3-1433||-3.50-3-1418||-3.75-3-1403||-4.00-3-1348||-4.25-3-1333||-4.50-3-1318||-4.75-3-1303||-5.00-3-1248||-5.25-3-1233||-5.50-3-1218||-5.75-3-1203||-6.00-3-1148||-6.25-3-1133||-6.50-3-1118||-6.75-3-1103||-7.00-3-1048||-7.25-3-1033||-7.50-3-1018||-7.75-3-1003||-8.00-3-948||-8.25-3-933||-8.50-3-918||-8.75-3-903||-9.00-3-848||-9.25-3-833||-9.50-3-818||-9.75-3-803||-10.00-3-748||-10.25-3-733||-10.50-3-718||-10.75-3-703||-11.00-3-648||-11.25-3-633||-11.50-3-618||-11.75-3-603||-12.00-3-548||-12.25-3-533||-12.50-3-518||-12.75-3-503|
|SELECT * FROM vicidial_call_times where call_time_id='24hours';|
Starting hopper run for USCAMP campaign- GMT: 24hours HOPPER: 0
hopper DONE cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='USCAMP' and status IN('DONE');|
hopper GMT BAD cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='USCAMP' and ((gmt_offset_now IN('99') ) );|
hopper READY count: 0
|SELECT count(*) from vicidial_hopper where campaign_id='USCAMP' and status='READY';|

|GMT-DAY-HOUR| |13.00-4-648||12.75-4-633||12.50-4-618||12.25-4-603||12.00-4-548||11.75-4-533||11.50-4-518||11.25-4-503||11.00-4-448||10.75-4-433||10.50-4-418||10.25-4-403||10.00-4-348||9.75-4-333||9.50-4-318||9.25-4-303||9.00-4-248||8.75-4-233||8.50-4-218||8.25-4-203||8.00-4-148||7.75-4-133||7.50-4-118||7.25-4-103||7.00-4-48||6.75-4-33||6.50-4-18||6.25-4-3||6.00-3-2348||5.75-3-2333||5.50-3-2318||5.25-3-2303||5.00-3-2248||4.75-3-2233||4.50-3-2218||4.25-3-2203||4.00-3-2148||3.75-3-2133||3.50-3-2118||3.25-3-2103||3.00-3-2048||2.75-3-2033||2.50-3-2018||2.25-3-2003||2.00-3-1948||1.75-3-1933||1.50-3-1918||1.25-3-1903||1.00-3-1848||0.75-3-1833||0.50-3-1818||0.25-3-1803||0.00-3-1748||-0.25-3-1733||-0.50-3-1718||-0.75-3-1703||-1.00-3-1648||-1.25-3-1633||-1.50-3-1618||-1.75-3-1603||-2.00-3-1548||-2.25-3-1533||-2.50-3-1518||-2.75-3-1503||-3.00-3-1448||-3.25-3-1433||-3.50-3-1418||-3.75-3-1403||-4.00-3-1348||-4.25-3-1333||-4.50-3-1318||-4.75-3-1303||-5.00-3-1248||-5.25-3-1233||-5.50-3-1218||-5.75-3-1203||-6.00-3-1148||-6.25-3-1133||-6.50-3-1118||-6.75-3-1103||-7.00-3-1048||-7.25-3-1033||-7.50-3-1018||-7.75-3-1003||-8.00-3-948||-8.25-3-933||-8.50-3-918||-8.75-3-903||-9.00-3-848||-9.25-3-833||-9.50-3-818||-9.75-3-803||-10.00-3-748||-10.25-3-733||-10.50-3-718||-10.75-3-703||-11.00-3-648||-11.25-3-633||-11.50-3-618||-11.75-3-603||-12.00-3-548||-12.25-3-533||-12.50-3-518||-12.75-3-503|
|SELECT * FROM vicidial_call_times where call_time_id='9am-5pm';|
|SELECT * from vicidial_state_call_times where state_call_time_id='alabama';|
|SELECT * from vicidial_state_call_times where state_call_time_id='illinois';|
|SELECT * from vicidial_state_call_times where state_call_time_id='indiana';|
|SELECT * from vicidial_state_call_times where state_call_time_id='kentucky';|
|SELECT * from vicidial_state_call_times where state_call_time_id='louisiana';|
|SELECT * from vicidial_state_call_times where state_call_time_id='massachuse';|
|SELECT * from vicidial_state_call_times where state_call_time_id='mississipp';|
|SELECT * from vicidial_state_call_times where state_call_time_id='nebraska';|
|SELECT * from vicidial_state_call_times where state_call_time_id='nevada';|
|SELECT * from vicidial_state_call_times where state_call_time_id='pennsylvan';|
|SELECT * from vicidial_state_call_times where state_call_time_id='rhodeislan';|
|SELECT * from vicidial_state_call_times where state_call_time_id='sdakota';|
|SELECT * from vicidial_state_call_times where state_call_time_id='tennessee';|
|SELECT * from vicidial_state_call_times where state_call_time_id='texas';|
|SELECT * from vicidial_state_call_times where state_call_time_id='utah';|
|SELECT * from vicidial_state_call_times where state_call_time_id='washington';|
|SELECT * from vicidial_state_call_times where state_call_time_id='wyoming';|
Starting hopper run for TestCamp campaign- GMT: 9am-5pm HOPPER: 10
hopper DONE cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='TestCamp' and status IN('DONE');|
hopper GMT BAD cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='TestCamp' and ((gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','2.00','1.75','1.50','1.25','1.00','0.75','0.50','0.25','0.00','-0.25','-0.50','-0.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99') and state NOT IN('AL','IL','IN','KY','LA','MA','MS','NE','NV','PN','RI','SD','TN','TX','UT','WA','WY')) or (state='AL' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='IL' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='IN' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='KY' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-8.00','-8.25','-8.50','-8.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='LA' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='MA' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='MS' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='NE' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='NV' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='PN' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='RI' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','2.00','1.75','1.50','1.25','1.00','0.75','0.50','0.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='SD' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='TN' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='TX' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='UT' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='WA' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','-6.00','-6.25','-6.50','-6.75','-7.00','-7.25','-7.50','-7.75','-8.00','-8.25','-8.50','-8.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) or (state='WY' and gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99')) );|
hopper READY count: 15
|SELECT count(*) from vicidial_hopper where campaign_id='TestCamp' and status='READY';|

|GMT-DAY-HOUR| |13.00-4-648||12.75-4-633||12.50-4-618||12.25-4-603||12.00-4-548||11.75-4-533||11.50-4-518||11.25-4-503||11.00-4-448||10.75-4-433||10.50-4-418||10.25-4-403||10.00-4-348||9.75-4-333||9.50-4-318||9.25-4-303||9.00-4-248||8.75-4-233||8.50-4-218||8.25-4-203||8.00-4-148||7.75-4-133||7.50-4-118||7.25-4-103||7.00-4-48||6.75-4-33||6.50-4-18||6.25-4-3||6.00-3-2348||5.75-3-2333||5.50-3-2318||5.25-3-2303||5.00-3-2248||4.75-3-2233||4.50-3-2218||4.25-3-2203||4.00-3-2148||3.75-3-2133||3.50-3-2118||3.25-3-2103||3.00-3-2048||2.75-3-2033||2.50-3-2018||2.25-3-2003||2.00-3-1948||1.75-3-1933||1.50-3-1918||1.25-3-1903||1.00-3-1848||0.75-3-1833||0.50-3-1818||0.25-3-1803||0.00-3-1748||-0.25-3-1733||-0.50-3-1718||-0.75-3-1703||-1.00-3-1648||-1.25-3-1633||-1.50-3-1618||-1.75-3-1603||-2.00-3-1548||-2.25-3-1533||-2.50-3-1518||-2.75-3-1503||-3.00-3-1448||-3.25-3-1433||-3.50-3-1418||-3.75-3-1403||-4.00-3-1348||-4.25-3-1333||-4.50-3-1318||-4.75-3-1303||-5.00-3-1248||-5.25-3-1233||-5.50-3-1218||-5.75-3-1203||-6.00-3-1148||-6.25-3-1133||-6.50-3-1118||-6.75-3-1103||-7.00-3-1048||-7.25-3-1033||-7.50-3-1018||-7.75-3-1003||-8.00-3-948||-8.25-3-933||-8.50-3-918||-8.75-3-903||-9.00-3-848||-9.25-3-833||-9.50-3-818||-9.75-3-803||-10.00-3-748||-10.25-3-733||-10.50-3-718||-10.75-3-703||-11.00-3-648||-11.25-3-633||-11.50-3-618||-11.75-3-603||-12.00-3-548||-12.25-3-533||-12.50-3-518||-12.75-3-503|
|SELECT * FROM vicidial_call_times where call_time_id='24hours';|
Starting hopper run for Test Pat campaign- GMT: 24hours HOPPER: 1
hopper DONE cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='Test Pat' and status IN('DONE');|
hopper GMT BAD cleared: 0E0
|DELETE from vicidial_hopper where campaign_id='Test Pat' and ((gmt_offset_now IN('99') ) );|
hopper READY count: 0
|SELECT count(*) from vicidial_hopper where campaign_id='Test Pat' and status='READY';|
hopper too low (0|1) starting hopper dump
campaign lists count: 1 | '1'
|SELECT list_id FROM vicidial_lists where campaign_id='Test Pat' and active='Y';|
no lead filter defined for campaign: Test Pat
|NONE|
|SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('NEW','','','','') and list_id IN('1') and ((gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','2.00','1.75','1.50','1.25','1.00','0.75','0.50','0.25','0.00','-0.25','-0.50','-0.75','-1.00','-1.25','-1.50','-1.75','-2.00','-2.25','-2.50','-2.75','-3.00','-3.25','-3.50','-3.75','-4.00','-4.25','-4.50','-4.75','-5.00','-5.25','-5.50','-5.75','-6.00','-6.25','-6.50','-6.75','-7.00','-7.25','-7.50','-7.75','-8.00','-8.25','-8.50','-8.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99') ) ) ;|
leads to call count: 0
|SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('NEW','','','','') and list_id IN('1') and ((gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','2.00','1.75','1.50','1.25','1.00','0.75','0.50','0.25','0.00','-0.25','-0.50','-0.75','-1.00','-1.25','-1.50','-1.75','-2.00','-2.25','-2.50','-2.75','-3.00','-3.25','-3.50','-3.75','-4.00','-4.25','-4.50','-4.75','-5.00','-5.25','-5.50','-5.75','-6.00','-6.25','-6.50','-6.75','-7.00','-7.25','-7.50','-7.75','-8.00','-8.25','-8.50','-8.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99') ) ) ;|
NO SHUFFLE-NEW-LEADS INTO HOPPER DEFINED FOR LEAD ORDER
ERROR CANNOT ADD ANY LEADS TO HOPPER
DONE. Script execution time in seconds: 0



==========================================


mysql> SELECT count(*),gmt_offset_now,phone_code from vicidial_list group by gmt_offset_now,phone_code;
+----------+----------------+------------+
| count(*) | gmt_offset_now | phone_code |
+----------+----------------+------------+
| 21 | -10.00 | 1 |
| 9 | -8.00 | 1 |
| 710 | -7.00 | 1 |
| 264 | -6.00 | 1 |
| 898 | -5.00 | 1 |
| 2072 | -4.00 | 1 |
| 1 | 0.00 | |
| 28 | 0.00 | 1 |
+----------+----------------+------------+
8 rows in set (0.02 sec)

========================================================


mysql> SELECT count(*),list_id,status,phone_code from vicidial_list group by list_id,status,phone_code;
+----------+---------+--------+------------+
| count(*) | list_id | status | phone_code |
+----------+---------+--------+------------+
| 958 | 333 | NEW | 1 |
| 74 | 555 | A | 1 |
| 1 | 555 | CALLBK | 1 |
| 2 | 555 | DEC | 1 |
| 1 | 555 | DNC | 1 |
| 106 | 555 | DROP | 1 |
| 1 | 555 | INCALL | 1 |
| 26 | 555 | N | 1 |
| 14 | 555 | NA | 1 |
| 1453 | 555 | NEW | 1 |
| 8 | 555 | NI | 1 |
| 2 | 555 | NM | 1 |
| 12 | 555 | NO | 1 |
| 26 | 555 | NOA | 1 |
| 2 | 555 | NP | 1 |
| 2 | 555 | SALE | 1 |
| 2 | 555 | WN | 1 |
| 970 | 666 | NEW | 1 |
| 1 | 999 | N | 1 |
| 1 | 999 | SALE | |
| 1 | 1000 | DROP | 1 |
| 190 | 1000 | NEW | 1 |
| 1 | 1111 | B | 1 |
| 3 | 1111 | CALLBK | 1 |
| 1 | 1111 | CBHOLD | 1 |
| 2 | 1111 | DEC | 1 |
| 5 | 1111 | DROP | 1 |
| 12 | 1111 | N | 1 |
| 4 | 1111 | NA | 1 |
| 120 | 1111 | NEW | 1 |
| 1 | 1111 | SALE | 1 |
| 1 | 1111 | XFER | 1 |
+----------+---------+--------+------------+
32 rows in set (0.02 sec)



===============================================

mysql> SELECT * from servers;
+------------+---------------------------------+-----------+--------+------------------+---------------------+-------------+-------------+----------------+--------------+----------------------+----------------------+--------------------+-----------+----------------------+-----------------------+-------------+--------------+----------------+------------+-------------------------+--------------------------+
| server_id | server_description | server_ip | active | asterisk_version | max_vicidial_trunks | telnet_host | telnet_port | ASTmgrUSERNAME | ASTmgrSECRET | ASTmgrUSERNAMEupdate | ASTmgrUSERNAMElisten | ASTmgrUSERNAMEsend | local_gmt | voicemail_dump_exten | answer_transfer_agent | ext_context | sys_perf_log | vd_server_logs | agi_output | vicidial_balance_active | balance_trunks_offlimits |
+------------+---------------------------------+-----------+--------+------------------+---------------------+-------------+-------------+----------------+--------------+----------------------+----------------------+--------------------+-----------+----------------------+-----------------------+-------------+--------------+----------------+------------+-------------------------+--------------------------+
| TESTasteri | Test install of Asterisk server | 127.0.0.1 | Y | 2.0.2 | 20 | 127.0.0.1 | 5038 | cron | 1234 | updatecron | listencron | sendcron | 2.00 | 85026666666666 | 8365 | default | N | Y | FILE | N | 0 |
+------------+---------------------------------+-----------+--------+------------------+---------------------+-------------+-------------+----------------+--------------+----------------------+----------------------+--------------------+-----------+----------------------+-----------------------+-------------+--------------+----------------+------------+-------------------------+--------------------------+
1 row in set (0.00 sec)




=====================================



mysql> SELECT count(*) from vicidial_phone_codes;
+----------+
| count(*) |
+----------+
| 1014 |
+----------+
1 row in set (0.00 sec)
prince.fer
 
Posts: 146
Joined: Fri Jun 30, 2006 10:13 am

Postby chander.prakash » Wed Apr 11, 2007 2:30 pm

PLease check that the crontab entries are correctly in place?

Also post the output of the following command

crontab -l

This will help us in analysing your problem and providing a solution
Thanks

Chander
Email: vicidial.professional@gmail.com
chander.prakash
 
Posts: 46
Joined: Sat Feb 17, 2007 6:52 pm

Postby prince.fer » Wed Apr 11, 2007 2:40 pm

output of crontab -l

### recording mixing for Asterisk run every 5 minutes
1,6,11,16,21,26,31,36,41,46,51,56 * * * 1,2,3,4,5,6 /home/cron/AST_CRON_mix_recordings_BASIC.pl

### keepalive script for astguiclient processes
* * * * * /home/cron/ADMIN_keepalive_ALL.pl

### kill Hangup script for Asterisk updaters
* * * * * /home/cron/AST_manager_kill_hung_congested.pl

### updater for voicemail
* * * * * /home/cron/AST_vm_update.pl

### updater for conference validator
* * * * * /home/cron/AST_conf_update.pl

### flush queue DB table every hour for entries older than 1 hour
11 * * * * /home/cron/AST_flush_DBqueue.pl -q

### fix the vicidial_agent_log once every hour
33 * * * * /home/cron/AST_cleanup_agent_log.pl

### updater for VICIDIAL hopper
* * * * * /home/cron/AST_VDhopper.pl -q

### adjust the GMT offset for the leads in the vicidial_list table
1 1 * * * /home/cron/ADMIN_adjust_GMTnow_on_leads.pl --debug

### reset several temporary-info tables in the database
2 1 * * * /home/cron/AST_reset_mysql_vars.pl

### optimize the database tables within the asterisk database
3 1 * * * /home/cron/AST_DB_optimize.pl

## adjust time on the server with ntp
30 * * * * /usr/local/bin/ntpdate -u 18.145.0.30 2>/dev/null 1>&2

### VICIDIAL agent time log weekly summary report generation
2 0 * * 0 /home/cron/AST_agent_week.pl

Pls. help me....
prince.fer
 
Posts: 146
Joined: Fri Jun 30, 2006 10:13 am

Postby Op3r » Wed Apr 11, 2007 2:44 pm

How many leads do you see on the campaign detail?

if you see some leads on it

then try to login again.
Get paid for US outbound Toll Free calls. PM me.
Op3r
 
Posts: 1432
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby chander.prakash » Wed Apr 11, 2007 2:54 pm

Thanks for the output. We are analysing it and will get back soon.

Await our next post
Thanks

Chander
Email: vicidial.professional@gmail.com
chander.prakash
 
Posts: 46
Joined: Sat Feb 17, 2007 6:52 pm

Postby chander.prakash » Wed Apr 11, 2007 3:02 pm

From the detailed view please post the local call time.

For test purpose change it to 24 hours
Thanks

Chander
Email: vicidial.professional@gmail.com
chander.prakash
 
Posts: 46
Joined: Sat Feb 17, 2007 6:52 pm

hi

Postby prince.fer » Wed Apr 11, 2007 3:04 pm

I am using USCAMP in my campaign. It gives me below output in campaign detail.

This campaign has 958 leads to be dialed in those lists -
This campaign has 0 leads in the dial hopper
prince.fer
 
Posts: 146
Joined: Fri Jun 30, 2006 10:13 am

Postby chander.prakash » Wed Apr 11, 2007 3:08 pm

Is it possible for you to come on skype ?

We will try and sort it out now
Thanks

Chander
Email: vicidial.professional@gmail.com
chander.prakash
 
Posts: 46
Joined: Sat Feb 17, 2007 6:52 pm

Postby mflorell » Wed Apr 11, 2007 3:14 pm

What list_ids are assigned to USCAMP?

Have you reset these lists?

What dial statuses do you have selected in your campaign screen?
mflorell
Site Admin
 
Posts: 18387
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Location: Florida


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