NA and DC

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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NA and DC

Postby gmcust3 » Thu Sep 05, 2013 2:03 am

Anyways to differentiate between NA and DC ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Re: NA and DC

Postby DomeDan » Thu Sep 05, 2013 4:43 am

Yes, there has been some topics regarding this on the forum.
The default way vicidial works is that it set the status to NA even though the carrier sends a "404 - Not found" for example
that's because in the united states you apparently cant trust the carriers, they might send you a 404 and a few minutes later the call could connect.

I researched this and found that you could look at the hangup cause codes in the database table vicidial_carrier_log
here is what the hangup cause codes means: http://wiki.freeswitch.org/wiki/Hangup_causes

That's how you can differentiate them.

I wrote a patch that would set ADC to cause code 1 and ADCT (Auto Disconnect Temporary) to cause codes 19, 21, 34 and 38
This was added to the trunk 2012-11-29 (admin.php build: 121129-2319) disabled by default and its a system setting called "Enhanced Disconnect Logging" for enable/disable it
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Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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NA and DC

Postby PaydayRob » Fri Oct 18, 2013 9:01 pm

It would be great to hear when things are updated and/or changed on the boards/forum. Perhaps a forums announcement board would be a good idea? Or perhaps changing the tips one into both?

And a place for suggestions is good, of course theres a sticky thread somewhere for that but im only suggesting here not sure where else to write this stuff
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