Call transfer not working

[franz]

asterisk version. 1.4
vicidial VERSION: 2.6-397a
BUILD: 130414-1924

I want to use the 3 way call and encountered a problem

What we want to do is after calling the customer we will transfer the call into another number and leave 3 way

After putting the customer on hold and click the transfer conf when I dial the number to transfer the call into that number it wont connect ..
I dont use the 88 in the 3way dial prefix and my dial plan is

Code: Select all

exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1NXXNXXXXXX,n,Dial(SIP/4751${EXTEN}@APN,,TtoR)
exten => _1NXXNXXXXXX,n,Hangup()


hope someone can help me fix this issue...

[striker]

post your asterisk cli log, while making the transfer.


hint to got to asterisk cli tyep asterisk -vvvr

[franz]

when I transfer the call to another number this is the error

Code: Select all


 NOTICE[24093]: chan_local.c:599 local_call: No such extension/context 12127773456 @default while calling Local channel
 NOTICE[24093]: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/12127773456@default



[striker]

make sure u have proper dialplan to dial run the below command in linux console and let me know the output

#asterisk -rx "dialplan show 12127773456@default"

[franz]

here is the output

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[ Included context 'vicidial-auto-external' created by 'pbx_config' ]
  '_1NXXNXXXXXX' => 1. AGI(agi://127.0.0.1:4577/call_log)         [pbx_config]
                    2. Dial(SIP/4751${EXTEN}@APN||TtoR)           [pbx_config]
                    3. Hangup()                                   [pbx_config]

-= 1 extension (3 priorities) in 1 context. =-



thanks