Number display in customer CLI in outbound

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Number display in customer CLI in outbound

Postby kaushal_helpdesk » Thu Sep 12, 2013 5:44 pm

Hi

I need to display my contact number in CLI display for our outbound calls. please guide me how to configure so that who ever receive calls from my outbound vicidial will have my number in their CLI.
when i am giving number in campaign details in CLI display my VOIP vendor is saying that they are receiving alpha numeric character and that is why they are not able to show the number. please help
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Joined: Wed Dec 19, 2012 4:47 pm

Re: Number display in customer CLI in outbound

Postby striker » Fri Sep 13, 2013 5:52 am

post your sip trunk settings and dialplan used to dialout.
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
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Re: Number display in customer CLI in outbound

Postby kaushal_helpdesk » Fri Sep 13, 2013 5:28 pm

striker wrote:post your sip trunk settings and dialplan used to dialout.





[salestech]
disallow=all
allow=ulaw
type=friend
host=
dtmfmode=auto
context=trunkinbound
qualify=yes
insecure=port,invite
nat=no


exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _81NXXNXXXXXX,3,Hangup

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _91NXXNXXXXXX,3,Hangup
kaushal_helpdesk
 
Posts: 13
Joined: Wed Dec 19, 2012 4:47 pm

Re: Number display in customer CLI in outbound

Postby striker » Fri Sep 13, 2013 11:47 pm

try to put cli in dialplan using set CALLERID(num)




exten => _81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81NXXNXXXXXX,2,SET(CALLERID(num)=yournumber)
exten => _81NXXNXXXXXX,3,Dial(SIP/${EXTEN:1}@salestech,,tTo)
exten => _81NXXNXXXXXX,4,Hangup
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
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