No compatible codecs, not accepting this offer!

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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No compatible codecs, not accepting this offer!

Postby scenarist » Sat Sep 21, 2013 5:14 am

I installed Goautodial v3 RC1b x64 after that I run "yum update" and everything was fine. Setup Blended Campaign and DID number. When I try to call my did number asterisk CLI show me the following:

Code: Select all
[Sep 21 12:05:08] NOTICE[8379]: chan_sip.c:5826 process_sdp: No compatible codecs, not accepting this offer!
[Sep 21 12:05:09] NOTICE[8379]: chan_sip.c:5826 process_sdp: No compatible codecs, not accepting this offer!


I use newest Zoiper and also tried with a little bit old but nothing ?
Where could be the problem, on side of my provider or on side on my server or softphone is problem ?
Configuration of my sip provider is:
Code: Select all
[xxxxxxxx]
type=friend
context=trunkinbound
username=xxxxxxxx
secret=xxxxxxxx
fromdomain=xxxxxxxx
host=xxxxxxxx
insecure=invite,port
qualify=yes
disallow=all
allow=gsm
allow=ulaw
allow=alaw
allow=g729
dtmfmode=rfc2833
canredirect=no
canreinvite=no
Also on checked on carrier codecs: GSM,ULAW,ALAW
DTMF mode is RFC2833
Default codecs on System settings is EMTPY

Please could you give me some advice or suggestion.

2.7rc1
2.6.18-348.16.1.el5 (SMP)
Goautodial CE 2.1||Asterisk 1.4.39.1-vici||VERSION: 2.4-309a
BUILD: 110430-1642
Kernel Version: 2.6.18-238.9.1.el5.goPAE (SMP)
SIP trunk:15xsiptrunks|80 agents|7xserver
Model:7xIntel(R) Xeon(R) CPU E5520 @ 2.27GHz x16
CPU:2.27GHz|HDD:3*80GB|RAID 1|RAM:8GB
scenarist
 
Posts: 102
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Re: No compatible codecs, not accepting this offer!

Postby williamconley » Sun Sep 22, 2013 12:25 pm

show sip debug. it will contain the details needed to determine why your connection fails. sip handshake includes codec offering from both sides. Perhaps your provider only accepts g729 or the context you have shown is not really controlling this call. especially if they send calls from a different server than their outbound traffic.
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