DNC with View Call Log dialing

[sadikhov]

Hi, I just discovered today that if i redial a number within the View Call log the call will go through even if the number is already in DNC. Just want to know how can i prevent this?

1, Manual Dial a number
2, Place number in DNC
3. Redial same number within the VIEW CALL LOG
4, Call will go through.

If i dial the same number on MANUAL DIAL, the call is block/DNC.



VERSION: 2.8-406a
BUILD: 130627-0745
Vicibox 4.03

[mflorell]

What' is your campaign's "Manual Dial Filter" option set to?

[sadikhov]

Manual Dial Filter = DNC_ONLY

[gerski]

You answer your question

just change it.

[sadikhov]

The Manual Dial Filter option is already set to DNC_only but i can still call/redial a DNC number within the VIEW Call log.

[mflorell]

I would suggest upgrading to the most recent svn/trunk version and seeing if it is still a problem.