how to enable the Call Transfer
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
how to enable the Call Transfer
by ambiorixg12 » Fri Sep 27, 2013 8:09 pm
Hi, What is the option and setting that i need to to enable the call transfer in the agent screen. I already read the Agent manual and i know the type of transfer but how do i enable it please?
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
Re: how to enable the Call Transfer
by ambiorixg12 » Fri Sep 27, 2013 11:30 pm
I got the answer -> user setting -> AGENT INTERFACE OPTIONS-> vicidial transfer -> 1
- ambiorixg12
- Posts: 453
- Joined: Tue Sep 17, 2013 10:35 pm
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 31 guests