All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by convertec » Fri Apr 13, 2007 7:00 pm
New install of astguiclient_2.0.3b5 per scratch install, except with php-4.4.6. When I try to log into VICIDIAL web client, to any ACTIVELY SET campaign, it says: Campaign not active, please try again. Any thoughts? Thanks all.
-
convertec
-
- Posts: 43
- Joined: Sun Sep 03, 2006 2:27 pm
- Location: Idaho
-
by mflorell » Fri Apr 13, 2007 9:22 pm
Is your agent in a user group?
Does that user group have permissions to login to that campaign?
-
mflorell
- Site Admin
-
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by convertec » Fri Apr 13, 2007 9:39 pm
yes, the agent is in a user group that is allowed in all campaigns
ALL-CAMPAIGNS - USERS CAN VIEW ANY CAMPAIGN
the user level is set to 9
i even recompiled php 4.4.4, and that didn't help either
I also ran the pl script that changes your servers IP address. Could that have messed anything up? I changed the IP from 192.168.1.6 to 192.168.1.8. The script seemed to run fine. I even searched all tables in the asterisk database for any stray 192.168.1.6 addresses, and there were none left.
root@vicidial:/usr/local/php-4.4.4# screen -r
There are several suitable screens on:
2261.asterisk (Detached)
2374.ASTupdate (Detached)
2377.ASTsend (Detached)
2380.ASTlisten (Detached)
2383.ASTVDauto (Detached)
2386.ASTVDremote (Detached)
2389.ASTVDadapt (Detached)
2392.ASTfastlog (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
vicidial admin: VERSION: 2.0.95 BUILD: 70402-1157
agc login: VERSION: 2.0.129 BUILD: 70322-1545
anything else I can do?
-
convertec
-
- Posts: 43
- Joined: Sun Sep 03, 2006 2:27 pm
- Location: Idaho
-
by convertec » Sat Apr 14, 2007 12:04 pm
I deleted the campaign and recreated it and now it works for whatever reason. It must have had to do with the 4.4.6 php version being installed when I created the campaign.
-
convertec
-
- Posts: 43
- Joined: Sun Sep 03, 2006 2:27 pm
- Location: Idaho
-
Return to Support
Who is online
Users browsing this forum: No registered users and 46 guests