Manual Calls not detecting Pickup

[fibres]

Hi Guys

I am not sure if this issue has just started or if it has been for a while as we have not previously used manual calls.

I last night re-installed our server with the Vicibox-5.0.3

I restored a database backup from our old server and updated the datbase using the upgrade_2.6.sql and upgrade_2,8.sql which got our database uptodate.

For some reason I now when making manual calls, the call goes out but it does not detect when customer picks up.

I suspect this is something todo with the move to asterisk 1.8 but not sure.

I have tried changing the setting in servers of asterisk version to 1.8

Any ideas?

[mav2287]

Check you individual server settings to make sure it shows the right version of asterisks. This happened to me about a week ago.

[fibres]

I tried that earlier, However it seemed to want the whole version including the -vici on the end.

Its working fine now.

Regards

[williamconley]

Really. What version (exactly) did you end up with that made it work? (And what did you have in that did NOT work?). As in: "1.8" did not work but "1.8.xx.xx-vici" did work ...?

[fibres]

I tried both 1.8 and 1.8.23.1 at first.

I then tried 1.8.23.1-vici and it worked.

I also not of interest that on a fresh install of Vicibox 5.0.3 it installs 1.8.23.1-vici but still has 1.4... in the database by default.

Regards