calls do not come out

[saulortega]

Hello.

I am setting a new Vicidial server, but the calls do not come out from softphone or in campaign.


The cli says:

[Nov 5 16:46:30] -- Executing [6500500@default:1] AGI("SIP/1808-00000000", "agi://127.0.0.1:4577/call_log") in new stack
[Nov 5 16:46:31] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 5 16:46:31] -- Executing [6500500@default:2] Dial("SIP/1808-00000000", "IAX2/troncal/6500500||To") in new stack
[Nov 5 16:46:31] -- Called troncal/6500500
[Nov 5 16:46:31] -- Hungup 'IAX2/troncal-8027'
[Nov 5 16:46:31] == Everyone is busy/congested at this time (1:0/0/1)
[Nov 5 16:46:31] -- Executing [6500500@default:3] Hangup("SIP/1808-00000000", "") in new stack
[Nov 5 16:46:31] == Spawn extension (default, 6500500, 3) exited non-zero on 'SIP/1808-00000000'
[Nov 5 16:46:31] -- Executing [h@default:1] DeadAGI("SIP/1808-00000000", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----50-----CHANUNAVAIL----------") in new stack
[Nov 5 16:46:31] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Nov 5 16:46:31] -- Executing [h@default:2] Dial("SIP/1808-00000000", "IAX2/troncal/h||To") in new stack
[Nov 5 16:46:31] -- Called troncal/h
[Nov 5 16:46:31] -- Hungup 'IAX2/troncal-2761'
[Nov 5 16:46:31] == Spawn extension (default, h, 2) exited non-zero on 'SIP/1808-00000000'






exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${TESTIAXTRUNK}/${EXTEN},,To)
exten => _.,3,Hangup


The carrier is registered, I can to call from another asterisk server to Vicidial, but from Vicidial to another Asterisk not. The calls do not reach to another asterisk.


VERSION: 2.6-393a
BUILD: 130124-1721
From Vicibox

[williamconley]

1) "From Vicibox" is nice, but the VERSION of Vicibox could be very useful. Please post the full name of the .iso from which you installed.

2) You are using a fairly old version, if this is a fresh install it would be a good idea to install the latest version

3) you implied (you posted it ... but you didn't actually say what it is, so I assumed ...) that your carrier dialplan entry is:

Code: Select all

exten => _.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _.,2,Dial(${TESTIAXTRUNK}/${EXTEN},,To)
exten => _.,3,Hangup

Do NOT use "_." to mean "all extensions". This will capture calls it should not capture. Try:

Code: Select all

exten => _XXXXXX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXX.,2,Dial(${TESTIAXTRUNK}/${EXTEN},,To)
exten => _XXXXXX.,3,Hangup

Next:

Called troncal/6500500

You called 6500500 at the carrier. They apparently declined the call. You could ask why they declined or check IAX debug to see if there is a reason in the handshake of the call. But my guess would be "7 digits is not enough".