does not ring the phone when dial manully after loged in.

[smth]

First of all , thanks to everyone who helps me.
I got a problem on the vicidial manully dial in first step using. I have finished installing the astguiclient and vicidial thoroughly. Acording to VICIDIALTM MANAGER MANUAL ,I was going to make a outbound call manully but not successful.
Some message reference as fwllowing
1, when I loged in vicidial ." Noone is in your session: 8600051" pops up in a few seconds.

2, clicked Call Agent Again to turn back then click [dial next number]. dialing ....., but no any message occured on asterisk cli,even manager loged info.

3, screen -r ,

15689.ASTVDauto (Detached)
15700.ASTVDadapt (Detached)

by the way , the asterisk works fine . it has been used to forword some calls.

thanks!!!

[smth]

I have fixed it . just because the listener dose not work well.

Another question: I will use vicidial as a voip call center .that means no zap/g2 is used . all calls are h323 calls whether inbound or outbound. At least outbound must be h323 calls. My asterisk has already been worked fine like sip and h323.

who can tell me how to modify the dialplan and if the astguiclient and vicidial can work no problem?

Thanks.

[mflorell]

VICIDIAL does not work with H323.

[smth]

thank you.
Could you do me a favor more?
After logged in to the vicidial GUI [user/password/campaign] ,my phone(sip) was assigned to a session_id 8600051 and thrown into meetme 8600051. Actually a manully outbound dial is still not successful by click dial next number in vicidial.
on asterisk CLI:

Code: Select all

- Executing MeetMe("Local/8600051@default-829b,2", "8600051") in new stack
    -- Executing AGI("Local/8600051@default-829b,1", "agi://127.0.0.1:4577/call_log") in new stack
Apr 20 14:09:51 WARNING[21308]: res_agi.c:210 launch_netscript: Connect to 'agi://127.0.0.1:4577/call_log' failed: Connection refused
  == Spawn extension (default, 914168402409, 1) exited non-zero on 'Local/8600051@default-829b,1'

what happened?

My vicidial ver. 2.0.2
Asterisk 1.2.14

[smth]

And:
screen -r

Code: Select all

 [code] 32523.ASTsend   (Detached)
        32532.ASTVDremote       (Detached)
        18433.ASTVDadapt        (Detached)
        32526.ASTlisten (Detached)
        32529.ASTVDauto (Detached)
        32313.ASTupdate (Detached[/code])

[mflorell]

Looks like your FastAGI_log script is not running.

What is in your astguiclient.conf file?

Have you loaded the Net::Server perl module?

[darleys]

I have fixed it . just because the listener dose not work well.

Another question: I will use vicidial as a voip call center .that means no zap/g2 is used . all calls are h323 calls whether inbound or outbound. At least outbound must be h323 calls. My asterisk has already been worked fine like sip and h323.

who can tell me how to modify the dialplan and if the astguiclient and vicidial can work no problem? mroot%\

I also face the same problem. Please explain how did you fix it?

[smth]

To mflorell:

Thank you so much. dial next number got ok after loaded the Net ::Server. current screen -r as following:

Code: Select all

  32523.ASTsend   (Detached)
        32532.ASTVDremote       (Detached)
        15453.ASTfastlog        (Detached)
        18433.ASTVDadapt        (Detached)
        32526.ASTlisten (Detached)
        32529.ASTVDauto (Detached)
        32313.ASTupdate (Detached)

To darleys:
If you found no manager info loged on asterisk from CLI while loged in vicidial, enter 'screen -r 'to check if the ASTlisten running. if not ,run it manully to find some info with what's wrong. For me, that 's because I did not load the 'Telnet.pm' originally. You can find it at astguiclient/extras/ and cp it to perl directly.

is it helpful?