Global Area Code CallerID

[byteme2000]

I know that you can set Campaign Area Code CallerIDs using the AC-CID section but can they be set on a Global level instead of Campaign level?

Thanks

[mav2287]

If I remember correctly CID can be set on a carrier level via an extension, but it was not recommended to be done that way.

[williamconley]

Set the CID in your carrier settings between the AGI and the Dial command. Remember to ONLY set the cid number, not the name.

Code: Select all

exten=>_81NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten=>_81NXXNXXXXXX,n,Set(CALLERID(num)=8885551212)
exten=>_81NXXNXXXXXX,n,Dial(${DIAL8TRUNK}/${EXTEN:1},,To)
exten=>_81NXXNXXXXXX,n,Hangup

[byteme2000]

I know how to use the normal CallerID and it works fine.

ViciDial allows you to setup callerids per area code per campaign using AC-CID.

I was wondering if there is some way to setup the same list the AC-CID would use but use it for ALL campaigns.

Thanks

[williamconley]

Oh! Nope. There is no "share the AC-CID" feature as yet. Sounds like a good feature to request, though. You should create it in the Vicidial Issue Tracker (and consider sponsoring it or having someone create it for you).

Clients have asked for this in the past. So far we've had two basic versions suggested: 1) a System Setting AC-CID and the option to Use the System AC-CID on a campaign. 2) A "copier" that will just copy an existing AC-CID to any other campaign.

[byteme2000]

That is pretty much what I thought. I just figured I'd check before I went through the trouble of doing it per campaign.

Thank you very much for your help.