Agent No more leads popup

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Agent No more leads popup

Postby mav2287 » Fri Dec 06, 2013 7:59 pm

Is there a way to pop up a message on the agent screen when there are no more leads for them to dial? I know you can set one in the real-time screen and you can set it so if there are no leads agents can't log in. What I can't find though is a popup for the agent that says that there are no more dialable leads. Sometimes managers don't notice the hopper is empty and there are no more leads and the agents just sit there and until once notices the wait time is too high. I have looked all over and can't seem to find the setting for this.
ViciBox5.x86_64-5.0.3.preload from .iso upgraded to 13.1 | VERSION: 2.10-444c BUILD: 150129-0828 | 1.8.32.2-vici | Dual Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel twin quad core 3Ghz Xeon chips | 32gb of RAM
mav2287
 
Posts: 256
Joined: Thu Oct 03, 2013 6:47 pm

Re: Agent No more leads popup

Postby striker » Sat Dec 07, 2013 12:33 pm

you may use " Agent Display Dialable Leads: Y'' in campaing detail screen
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Re: Agent No more leads popup

Postby williamconley » Sat Dec 07, 2013 12:48 pm

We've also had a few clients request auto-logout for agents when a campaign runs dry.

We've also had a few clients request list auto-reset when campaign empties (during call times only).

Both are custom add-ons and would have to be updated to the most recent code if that's what you're on.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: No registered users and 148 guests