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by isakovk » Wed Jan 15, 2014 6:21 pm
Hello,
I am using VERSION: 2.4-359a.
I have 30 seat call center, and every station is labeled Station01,02 and ETC.
Is there a way for me to use a cordless phone, and listen in on the calls.
For example if i want to listen to station01, i can just press dial 01?
Or maybe there is some other way for me to do it.
I know there is a way through the conference, but the #s are so long, and it would make a lot of complications.
Please help.
Thank you in advance.
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isakovk
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- Posts: 7
- Joined: Fri Oct 04, 2013 6:44 pm
by rrb555 » Mon Jan 20, 2014 1:53 pm
Go to realtime page. Check their session ID then dial this (0 + session ID)on the IP Phone that has a phone extension on the dialer
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email
info@support.com.ph
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rrb555
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- Posts: 585
- Joined: Tue Feb 08, 2011 4:24 pm
- Location: Quezon City, Philippines
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