No sounds in new server

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

No sounds in new server

Postby saulortega » Thu Jan 16, 2014 11:01 am

Hello.

Im to adding a new server in cluster.

Software on both servers: VERSION: 2.6-393a BUILD: 130124-1721 in admin.php; VERSION: 2.6-361c BUILD: 121222-2315 in agent GUI, Asterisk 1.4.44-vici, From Vicibox 4.0.3
Hardware on both servers: Intel(R) Xeon(R) CPU E3-1220 V2 @ 3.10GHz

The new server is for Asterisk only. Database and web in the old.

The new server is working fine, but the agents with phones in the new server do not hears "you are the only person in this conference" nor the "ding" of any call. They can to make and receive calls.

On system settings the Sounds Web Server is the old server.
saulortega
 
Posts: 118
Joined: Mon Jul 29, 2013 11:46 am

Re: No sounds in new server

Postby DomeDan » Fri Jan 17, 2014 5:30 am

Hi

The enter sound is disabled with the 'q' (as in quite) flag to the Meetme function.
compare your old /etc/asterisk/extensions.conf with the new one, if the q flag is missing on any Meetme in the old then try to remove q from the new one for the same extension.
and do not just copy the old one over!
(make a backup of extensions.conf first)
then to try the changes do a "dialplan reload" in the asterisk CLI
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden

Re: No sounds in new server

Postby saulortega » Fri Jan 17, 2014 9:24 am

Thanks.

It works. :D

although in the old extensions.conf the q is not missing... :roll:
saulortega
 
Posts: 118
Joined: Mon Jul 29, 2013 11:46 am

Re: No sounds in new server

Postby DomeDan » Fri Jan 17, 2014 1:33 pm

Glad to hear that!

Thats strange, but I guess its either a asterisk or vicidial change in the default settings
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden


Return to Support

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 34 guests