Asterisk sending two invites to our sip carrier.

[Kyranda]

Hello,

I'm useing GoAutoDial 3.0CE

And the issue is the following, I've set up the outbound campaign and I've loaded the leads, however when I'm trying to dial out
my sip carrier tells me I'm sending two different invites, one is for 15 zero's and the other one is the actual number itself.

Anyone got any idea what is going on?

This is what asterisk is telling me.

-- Executing [8600051@default:1] MeetMe("Local/8600051@default-2e76,2", "8600051|F") in new stack
> Channel Local/8600051@default-2e76,1 was answered.
== Starting Local/8600051@default-2e76,1 at default,94608383772,1 failed so falling back to exten 's'
== Starting Local/8600051@default-2e76,1 at default,s,1 stil l failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-2e76,1
-- Executing [i@default:1] Playback("Local/8600051@default-2e76,1", "invalid") in new stack
-- <Local/8600051@default-2e76,1> Playing 'invalid' (language 'en')
WARNING[20069]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
WARNING[20069]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
== Manager 'sendcron' logged off from 127.0.0.1
== Auto fallthrough, channel 'Local/8600051@default-2e76,1' status is 'UNKNOWN'
-- Executing [h@default:1] DeadAGI("Local/8600051@default-2e76,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-2e76,2'
-- Executing [h@default:1] DeadAGI("Local/8600051@default-2e76,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

[Rudolfmdlt]

Hello Kyranda,

This sounds like a potentially complicated problem that might have a simple solution. Let's try and find the cause? Can you ask your ITSP for a sip trace?

Please detail your connection to your provider? Please include all hops, routers, firewalls (with ALG) between you and the ITSP.

Please look at you calls report? Do you see the Zero's there? If so, for which lead? Please look at the list for this lead and see whether the zeros are in the list?

Regards,

Rudolf

[striker]

seems the number which you are dialling doesnt match the diallplan

= Starting Local/8600051@default-2e76,1 at default,94608383772,1 failed so falling back to exten 's'
== Starting Local/8600051@default-2e76,1 at default,s,1 stil l failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-2e76,1
-- Executing [i@default:1] Playback("Local/8600051@default-2e76,1", "invalid") in new stack

Post one full asterisk cli output , from agetn log in to outbound call ends (dont login too many agent adn too many calls , keep ratio 1))

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Post your carrier settings for this carrier (not entirely likely anyone will be able to troubleshoot a carrier problem without the carrier settings unless they get lucky). That being said, it is also helpful if your leads are loaded properly (with a dial code, for instance) and your campaign does not have 'omit dial code" selected. But I'm looking at the severe likelihood that your carrier is not set up perfectly ... perhaps other challenges as well.

4) Have you followed the steps in the (free) vicidial manager's manual? If you start at the beginning of that and work your way to the end ... you'll eventually have a running system or you can bring us the page/line you had your problem on and describe the problem as you see it and we can help you get there.

Happy Hunting!