Discussions about development of VICIDIAL and astGUIclient
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by JohnPantoja » Thu Mar 13, 2014 3:21 pm
Need some help here, my head is spinning. I'm doing an integration for a client and I need to intercept at the point where a lead is looked up and the lead_id is populated in vicidial_auto_calls. I need to perform a lookup in another database to see if that number is there first and pull that information. If not then callback to the vicidial_list. I'm poking around in the agi-bin as I figured it was a bit lower level but all I see are inserts into live_inbound_log.
Any advice? Am I down the wrong rabbit hole?
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JohnPantoja
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by mflorell » Fri Mar 14, 2014 6:49 pm
Inbound or outbound call?
Where does the call come from before going to the agent?
vicidial.php version and build?
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mflorell
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