Extension to Extension call doesn't work

[benghoi]

Hi Guys,

i just setup new server with ViciBox 5.0.9, after the installation i created two extensions for test and i got this error:

[Mar 17 23:47:39] WARNING[6681]: pbx.c:1442 pbx_exec: The application delimiter is now the comma, not the pipe. Did you forget to convert your dialplan? (Dial(SIP/5000|60|))
[Mar 17 23:47:39] == Using SIP RTP CoS mark 5
[Mar 17 23:47:45] ERROR[6681]: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("5000|60|", "(null)", ...): Name or service not known
[Mar 17 23:47:45] WARNING[6681]: chan_sip.c:5865 create_addr: No such host: 5000|60|
[Mar 17 23:47:45] WARNING[6681]: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)

This is a full server installation.

I hope you can help me with this.

Thanks

[williamconley]

Admin->Servers
Change the Asterisk version to match your actual asterisk version (entire string just remove the word "Asterisk" from the response, get it with "asterisk -V" on the command line).

Then fix your carrier settings cuz "5000" does not appear to be a proper carrier in your system. If 5000 is meant to be an extension, note that "phones" in vicidial have both an "account" and a "dialplan number", the account should start with "cc" (ie: cc5000) and the dialplan number would likely then be 5000. Then the system would dial 5000 (locally) and that would translate to an instruction to dial the "sip account" SIP/cc5000. If that was greek to you, switch back to the gs102 extension or use the "add 50 sip and iax accounts to your system" .sql file which is very handy.

Oh: And look again at your Vicibox version. More likely 5.0.3 than 5.0.9

[Khanyasi]

Thanks, William the Guru, I am using Vicibox V 8.0.1 changing from Asterisk version 1.4.21.2 to 11.25.1 in Admin --> Server fixed my call recording issue

[williamconley]

If you upgraded an older vici or restored from an older DB and then upgraded the DB, be sure to check all settings in admin->servers for each server and also in admin->system settings. I also hope you ran the ip update script.

There is a script that you can use to fix previous recording web links in case the domain/ip of the server changed and you need to update those. If you don't know if that's a problem... it probably isn't.