All installation and configuration problems and questions
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by Trying » Thu Mar 20, 2014 2:06 am
Hi
There might be a bug in the QC system. We have set up a new campaign and copied the settings of an old campaign. When trying to change the QC statuses then it does not work.
On the QC main page itself it shows the new statuses correctly but when going into individual sales the only options are the old statuses.
Vicibox Redux 3.1.14 64 bit
Asterisk: 1.4.39.2-vici | VERSION: 2.8-433a | BUILD: 140411-1434
Sangoma A102D/E1
Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
No additional software
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Trying
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by williamconley » Fri Mar 21, 2014 9:17 am
"going into individual sales"? please describe this process (and verify that you have used the same process in the original campaign with success). Also note that this may be a problem with the "Copy Campaign" routine, so perhaps creating a new campaign would resolve the issue.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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williamconley
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