General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
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by muraliadupa » Sat Mar 22, 2014 11:56 am
Hi Team!
Software Used for Dialer Installation
GoAutoDial 2.1 Distro
Vicidial SVN 2.4-309a BUILD: 110430-1642
Asterisk 1.4.39.1-vici
DAHDI 2.4.1
CentOS 5.6
No extra softwre/hardware used
Used PRI SIP trunk Line for my DID (100 Channels)
I installed using above things and configured outbound campaign, it worked perfectly.
Now I am trying to create INBOUND Campaign using my DID. The DID Number is: 67254444
I created Ingroup, Added DID Number, I setup everything reading vicidial manager manual.
And I successfully got incoming Call for above number. But the Main thing is I am unable to create the extentions for the above DID.
Kindly help me in configuring Extentions for the above DID number. The DID provider gave me 100 extentions (67254400 to 67254499)
sip trunk i created is:
[SIPtrunk]
type=friend
username=67254444
secret=XXXX
host=10.0.67.2
context=trunkinbound
insecure=very
permit=10.0.67.2/8
disallow=all
allow=ulaw
allow=alaw
allow=g729
dtmfmode=rfc2833
nat=no
canreinvite=no
directmedia=no
directrtpsetup=no
Kindly help me in configuring DID extentions .
Thanks in advance!
muraliadupa
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muraliadupa
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by williamconley » Sat Mar 22, 2014 6:02 pm
Those inbound numbers (67254400 to 67254499) are not extensions. They are each an individual DID. Extensions are INTERNAL numbers that YOU choose. DIDs are numbers that the public can dial, which will route to your VOIP Provider, and then they will route the call to you. Your asterisk server will get the call and send it to the Vicidial scripts (if configured properly) and then Vicidial will route the inbound DID call according to the configuration for that DID under "Inbound -> DIDs".
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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by muraliadupa » Sat Mar 22, 2014 11:25 pm
Thanks for the reply williamconley . I have one mor edoubt...So I need to add each and every DID in "Inbound -> DIDs"? for every DID number???
and is there any additional configuration is to work all DIDs to one default INGROUP.? bcoz Im new to inbound. pl help me in this.
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muraliadupa
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by geoff3dmg » Mon Mar 24, 2014 4:48 am
If you have several DIDs you want to work the same way, just setup one and test until it's correct. Then use the 'copy DID' option in the admin interface.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
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geoff3dmg
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by muraliadupa » Mon Mar 24, 2014 7:38 am
Thansk for the quick reply geoff3dmg. I've done now all DIDs are functioning.
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muraliadupa
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by williamconley » Mon Mar 24, 2014 9:16 pm
Also note that this is something for which you can use the Default DID, but the danger there is that any DID you do not configure WILL land there. So forgetting to configure one will cause it to "mix in" with the others.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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- Location: Davenport, FL (By Disney!)
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by muraliadupa » Tue Mar 25, 2014 1:35 pm
Thanks williamconley for the instructions.
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muraliadupa
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