call logs via softphone

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call logs via softphone

Postby myquerry1983 » Sat Apr 26, 2014 12:28 pm

Hi, Is there a way i can view calls made directly from softphone and not from vicidial ui page?

How can i track those calls?

Thanks,


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Re: call logs via softphone

Postby rrb555 » Sun Apr 27, 2014 9:38 am

1. Go to Admin>Phones>Select the phone extension
2. Scroll at the bottom of the page and look for 'Click here for phone call recordings'
3. Cheers and Have Fun!
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Re: call logs via softphone

Postby williamconley » Sat May 03, 2014 2:52 pm

if you don't want to see them outside vicidial, you can modify the context of the phones to "defaultlog" context instead of "default" for recordings and/or look in mysql for the log table which is used to generate the data for /vicidial/phone_stats.php
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