Waiting for Ring... No Answered call

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Waiting for Ring... No Answered call

Postby TieFighter » Tue May 20, 2014 6:30 pm

My setup is:

GoAutoDial 3.3-1393218000 from .iso | VERSION: 2.7-401a BUILD: 130508-2256 | Asterisk 1.4.39.1| Two Servers web/Asterisk/DB + web/Asterisk | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel(R) Xeon(R) CPU E3-1220 v3 @ 3.10GHz

On manual dial, call is completed (answered), but on agent screen it keeps showing: "Wainting for Ring..." after while, agent receive timeout alert. I even listen audio from call answered, but no LIVE CALL sign on Agent screen.

My trunk is a Elastix machine running Asterisk 11.7.0 with Gateway GSM. On this machine, all calls are working correct. It's in production and will be the PSTN gateway for Vicidial Cluster.

My trunk setup:
On GoAutoDial:
register => LOCALGATEWAY:XXXXX@192.168.1.100:5060/LOCALGATEWAY

[LOCALGATEWAY]
disallow=all
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=192.168.1.100
allow=alaw
username=LOCALGATEWAY
secret=XXXXX

On Asterisk 11.7.0:
[LOCALGATEWAY]
disallow=all
secret=XXXXX
dtmfmode=rfc2833
canreinvite=no
context=vicidial
host=dynamic
type=friend
nat=no
port=5060
qualify=yes
allow=alaw,ulaw

Dialplan on GoAutoDial:
exten => _9ZZXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9ZZXXXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,tTo)
exten => _9ZZXXXXXXXX,3,Hangup

Logs:
[May 20 20:05:06] VERBOSE[27360] logger.c: [May 20 20:05:06] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-b95f,2", "8600051|F") in new stack
[May 20 20:05:06] VERBOSE[27359] logger.c: [May 20 20:05:06] > Channel Local/8600051@default-b95f,1 was answered.
[May 20 20:05:06] VERBOSE[27361] logger.c: [May 20 20:05:06] -- Executing [98597321313@default:1] AGI("Local/8600051@default-b95f,1", "agi://127.0.0.1:4577/call_log") in new stack
[May 20 20:05:06] VERBOSE[27359] logger.c: [May 20 20:05:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 20 20:05:06] VERBOSE[27361] logger.c: [May 20 20:05:06] -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[May 20 20:05:06] VERBOSE[27361] logger.c: [May 20 20:05:06] -- Executing [98597321313@default:2] Dial("Local/8600051@default-b95f,1", "SIP/LOCALGATEWAY/8597321313||tTo") in new stack
[May 20 20:05:06] VERBOSE[27361] logger.c: [May 20 20:05:06] -- Called LOCALGATEWAY/8597321313
[May 20 20:05:06] VERBOSE[27368] logger.c: [May 20 20:05:06] == Parsing '/etc/asterisk/manager.conf': [May 20 20:05:06] VERBOSE[27368] logger.c: [May 20 20:05:06] Found
[May 20 20:05:06] VERBOSE[27368] logger.c: [May 20 20:05:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 20 20:05:06] VERBOSE[27369] logger.c: [May 20 20:05:06] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-0c24,2", "8600051|Fmq") in new stack
[May 20 20:05:06] VERBOSE[27368] logger.c: [May 20 20:05:06] > Channel Local/58600051@default-0c24,1 was answered.
[May 20 20:05:06] VERBOSE[27370] logger.c: [May 20 20:05:06] -- Executing [8309@default:1] Answer("Local/58600051@default-0c24,1", "") in new stack
[May 20 20:05:06] VERBOSE[27370] logger.c: [May 20 20:05:06] -- Executing [8309@default:2] Monitor("Local/58600051@default-0c24,1", "wav|20140520-200505_8597321313") in new stack
[May 20 20:05:06] VERBOSE[27368] logger.c: [May 20 20:05:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 20 20:05:06] VERBOSE[27370] logger.c: [May 20 20:05:06] -- Executing [8309@default:3] Wait("Local/58600051@default-0c24,1", "3600") in new stack
[May 20 20:05:06] VERBOSE[27361] logger.c: [May 20 20:05:06] -- SIP/LOCALGATEWAY-0000000c is making progress passing it to Local/8600051@default-b95f,1
[May 20 20:05:06] VERBOSE[27372] logger.c: [May 20 20:05:06] == Parsing '/etc/asterisk/manager.conf': [May 20 20:05:06] VERBOSE[27372] logger.c: [May 20 20:05:06] Found
[May 20 20:05:06] VERBOSE[27372] logger.c: [May 20 20:05:06] == Manager 'sendcron' logged on from 127.0.0.1
[May 20 20:05:06] VERBOSE[27372] logger.c: [May 20 20:05:06] == Manager 'sendcron' logged off from 127.0.0.1
[May 20 20:05:22] VERBOSE[27361] logger.c: [May 20 20:05:22] -- SIP/LOCALGATEWAY-0000000c answered Local/8600051@default-b95f,1
[May 20 20:05:30] VERBOSE[27361] logger.c: [May 20 20:05:30] -- Executing [h@default:1] DeadAGI("Local/8600051@default-b95f,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----24-----8") in new stack
____
ViciBox v.7.0.1-160223 | VERSION: 2.12-561a BUILD: 160708-0745 | Asterisk 11.21.0 | Cluster: 8 E1s/80 Extensions DualCore@2.41GHz 8RAM (Asterisk 11) | 1 DB: QuadCore@2.40GHz 32RAM | 2 WEB: QuadCore@3.10GHz 8RAM | 8 Tel: QuadCore@3.10GHz 8RAM
TieFighter
 
Posts: 15
Joined: Tue May 20, 2014 6:08 pm

Re: Waiting for Ring... No Answered call

Postby mav2287 » Thu May 29, 2014 5:33 pm

check your server setting and make sure that the asterisk version matches what you have.
ViciBox5.x86_64-5.0.3.preload from .iso upgraded to 13.1 | VERSION: 2.10-444c BUILD: 150129-0828 | 1.8.32.2-vici | Dual Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel twin quad core 3Ghz Xeon chips | 32gb of RAM
mav2287
 
Posts: 256
Joined: Thu Oct 03, 2013 6:47 pm


Return to Support

Who is online

Users browsing this forum: No registered users and 153 guests