security_phrase field not posting to webform on dispo

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

security_phrase field not posting to webform on dispo

Postby TroyD » Tue May 20, 2014 1:53 pm

Hey Guys,
I created a php script to update CRM on the dispo of a call sent to an agent, in the Dispo Call URL field for the Campaign I have the following for the field value:
VARhttp://xxx.xxx.xxx.xxx/crm/UpdateCRM ... hrase--B--
(**Have to hover over the link to see as the forum changes my posted text)
The dispo field posts correctly, but the security_phrase filed posts a blank value. In the Database I have the ID of the phone in the security_phrase field. It is a 36 char Guid (example: 114B0CB4-5220-4C1C-A07C-A1500B34ECC2)

I have also tried to use the province field and I think I also tried using the comments field, but just get "--A--fieldname--B--" for the value rather than the actual database content (I am logging the posted variables to a text file for verification)
again the dispo field works fine and I get a valid value but nothing or null from the security_phrase field.

This is for a client so the versions in my signature differ. I am doing this on a 3 server setup( Web, DB, Dialer), all have Vicibox redux installed from the ISO and they are using the following version just recently installed about two months ago:

VERSION: 2.8-428a
BUILD: 140305-0846

Any insight would be helpful. ( I have the manuals as well, so if I missed something let me know where to look)

Thanks in advance Matt/William!! lol
|3 Server - Cluster - WEB/DB/DIALER - ViciBox Install
|ASTERISK VER - Asterisk 11.25.1-vici
|AstGuiClient VERSION: 2.14-678a
|BUILD: 180613-0943
TroyD
 
Posts: 96
Joined: Fri Nov 02, 2007 4:03 pm

Re: security_phrase field not posting to webform on dispo

Postby mflorell » Tue May 20, 2014 7:44 pm

Congratulations! you found a bug :)

I was able to replicate the issue and I just fixed the --A--security_phrase--B-- Dispo Call URL bug in svn/trunk, so if you upgrade it will be fixed.

Thanks!
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: security_phrase field not posting to webform on dispo

Postby TroyD » Tue May 20, 2014 9:41 pm

Thanks again!
|3 Server - Cluster - WEB/DB/DIALER - ViciBox Install
|ASTERISK VER - Asterisk 11.25.1-vici
|AstGuiClient VERSION: 2.14-678a
|BUILD: 180613-0943
TroyD
 
Posts: 96
Joined: Fri Nov 02, 2007 4:03 pm

Re: security_phrase field not posting to webform on dispo

Postby TroyD » Wed May 21, 2014 11:09 am

Upgraded to latest svn trunk and it works like a charm now! I also populated the No Agent Call URL field with the same and the VDAD calls are getting updated as well. Couldnt be more perfect! Now SugarCRM is being updated in realtime.. Woohoo!


VERSION: 2.8-439a
BUILD: 140515-1610


Thanks Again!!
|3 Server - Cluster - WEB/DB/DIALER - ViciBox Install
|ASTERISK VER - Asterisk 11.25.1-vici
|AstGuiClient VERSION: 2.14-678a
|BUILD: 180613-0943
TroyD
 
Posts: 96
Joined: Fri Nov 02, 2007 4:03 pm

Re: security_phrase field not posting to webform on dispo

Postby mflorell » Wed May 21, 2014 12:55 pm

Thanks for the postback, glad everything is working well for you :)
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 118 guests