Inbound campaign setup problems

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Inbound campaign setup problems

Postby syxteen » Wed May 28, 2014 4:40 pm

I setup an Inbound Campaign and DID according the manager's manual.
But when calls are made to the inbound number, on the other end it says "party dialed did not answer" and there are no calls being received in ViciDial.
Vicidial VERSION: 2.8-397c BUILD: 140429-2040
centOS 6.5
asterisk-1.8.23.0
dahdi-linux-complete-2.9.1.1+2.9.1
libpri-1.4.14
syxteen
 
Posts: 8
Joined: Sat May 03, 2014 12:10 pm

Re: Inbound campaign setup problems

Postby syxteen » Wed May 28, 2014 6:39 pm

Code: Select all
  -- Executing [13053962284@trunkinbound:1] AGI("SIP/66.33.146.52-00000005", "agi-DID_route.agi") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
    -- <SIP/66.33.146.52-00000005>AGI Script agi-DID_route.agi completed, returning 0
    -- Executing [9998811112@default:1] Wait("SIP/66.33.146.52-00000005", "2") in new stack
    -- Executing [9998811112@default:2] Answer("SIP/66.33.146.52-00000005", "") in new stack
    -- Executing [9998811112@default:3] Playback("SIP/66.33.146.52-00000005", "ss-noservice") in new stack
    -- <SIP/66.33.146.52-00000005> Playing 'ss-noservice.gsm' (language 'en')
  == Spawn extension (default, 9998811112, 3) exited non-zero on 'SIP/66.33.146.52-00000005'
    -- Executing [h@default:1] AGI("SIP/66.33.146.52-00000005", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
    -- <SIP/66.33.146.52-00000005>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0


This asterisk cli output
Vicidial VERSION: 2.8-397c BUILD: 140429-2040
centOS 6.5
asterisk-1.8.23.0
dahdi-linux-complete-2.9.1.1+2.9.1
libpri-1.4.14
syxteen
 
Posts: 8
Joined: Sat May 03, 2014 12:10 pm

Re: Inbound campaign setup problems

Postby geoff3dmg » Thu May 29, 2014 6:19 am

The CLI output would suggest that the call is going to the 'default' DID. This is normally because the DID you setup isn't matching what your carrier is sending you. Double check that. It needs to be a DID called '13053962284' according to the CLI output (as a rule I usually do a test call, then set up the DID based on the CLI rather than trust the carrier to send me what I expect).
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
geoff3dmg
 
Posts: 403
Joined: Tue Jan 29, 2013 4:35 am
Location: Lancashire, UK


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