vicidial.org

by **linuxknight** » Wed Jul 02, 2014 9:30 am

Greetings, I was hoping someone could help explain what criteria needs to be met for vicidial to disposition a disconnected number as ADC?

One of our clients credits us for DC and ADC leads we purchase. They recently reported that ~40% of a recent set ADC leads I sent back were actually good numbers. Is there a facility to tweak the detection of ADC by vicidial?

Thank you,

VICIDIAL: VERSION: 2.8-432a BUILD: 140404-1007

by **geoff3dmg** » Wed Jul 02, 2014 10:19 am

ViciDIAL maps SIP 404 Not found messages from your carrier to ADC. If you are getting unreliable ADC statuses that is the fault of your carrier.

by **linuxknight** » Thu Jul 03, 2014 8:55 am

Im connected to my carrier via PRI lines, not sure if SIP is even in the mix here. I will ask them about this and appreciate the followup. Any further insight is welcome.

by **geoff3dmg** » Thu Jul 03, 2014 8:57 am

Ah, if you're using ISDN then ADC maps to cause code 1 (Unallocated).

by **linuxknight** » Thu Jul 03, 2014 10:39 am

Thank you! This helpful and something to go back to my carrier with.

vicidial.org

Logic behind ADC

Logic behind ADC

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Re: Logic behind ADC

Re: Logic behind ADC

Re: Logic behind ADC

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