AGENTVMAIL

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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AGENTVMAIL

Postby Nefariousparity » Wed Jul 09, 2014 12:50 pm

Where is this option?
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: AGENTVMAIL

Postby williamconley » Thu Jul 10, 2014 5:55 pm

If you are asking how agents check voicemail, they dial 8500. It's in the Vicidial Manager's Manual. Note that their login password must be numeric (no alphabetical characters) so they can enter it on their phone to get into their VM.

If you are asking about configuration ... there are two basic ways to set them up: 1) in their "Admin->Phones" you can assign them a vm box number. 2) Create one in Admin->Voicemail (unrelated to their phone this way).

If you're asking something else ... I got no idea. :)
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Re: AGENTVMAIL

Postby Nefariousparity » Fri Jul 11, 2014 3:28 pm

So as far as I can read, your supposed to be about to set "AGENTVMAIL" as the voicemailbox in agentdirect queue and it will go to that agents voicemail.

When I try I get this.

[Jul 11 14:12:46] WARNING[7174]: app_voicemail.c:4203 leave_voicemail: No entry in voicemail config file for 'AGENTVMAIL'
-- Executing [85026666666666AGENTVMAIL@default:3] Hangup("SIP/Bare_Telecom-0000086b", "") in new stack
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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