there is another big problem with my setup. I just want to use the "agi-AGENT_dial_in.agi" for connecting my agents, because our internet connection is too slow for voip phones. Therefore I´m routing a DID to a call menu. Everything is fine until wrap up the connection. Using "Hangup Customer" button or hotkey (i.e. answering machine) wrap up results in hanging up the customer and the same time the agent (dial in) connection. My asterisk cli (x=anonymized):
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[Aug 5 17:23:40] NOTICE[23793]: channel.c:5472 __ast_request_and_dial: Unable to request channel SIP/gs102
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Using SIP RTP CoS mark 5
-- Executing [xxxx@trunkinbound:1] AGI("SIP/Voixxx-0000003b", "agi-DID_route.agi") in new stack
-- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
-- <SIP/Voixxxx-0000003b>AGI Script agi-DID_route.agi completed, returning 0
-- Executing [s@agent-in:1] Answer("SIP/Voixxx-0000003b", "") in new stack
-- Executing [s@agent-in:2] AGI("SIP/Voixxxx-0000003b", "agi-VDAD_inbound_calltime_check.agi,CALLMENU-----NO-----agent-in-------------------------NO") in new stack
-- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- <SIP/Vxxxx-0000003b>AGI Script agi-VDAD_inbound_calltime_check.agi completed, returning 0
-- Executing [s@agent-in:3] Set("SIP/Voxxxx-0000003b", "INVCOUNT=0") in new stack
-- Executing [s@agent-in:4] BackGround("SIP/Voixxxx-0000003b", "repair") in new stack
-- <SIP/Voixxx-0000003b> Playing 'repair.gsm' (language 'en')
-- Executing [s@agent-in:5] WaitExten("SIP/Voixxxx-0000003b", "10") in new stack
[Aug 5 17:24:13] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '0' received on SIP/Voxxxx-0000003b
[Aug 5 17:24:13] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '0' on SIP/Voxxxx-0000003b
[Aug 5 17:24:13] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '0' received on SIP/Voxxxx-0000003b, duration 319 ms
[Aug 5 17:24:13] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '0' on SIP/Voxxxx-0000003b
== CDR updated on SIP/Voxxxx-0000003b
-- Executing [0@agent-in:1] AGI("SIP/Voxxxx-0000003b", "agi-AGENT_dial_in.agi") in new stack
-- Launched AGI Script /usr/share/asterisk/agi-bin/agi-AGENT_dial_in.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'ld_welcome_pin_number' (escape_digits=0123456789) (sample_offset 0)
[Aug 5 17:24:18] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '4' received on SIP/Voxxxx-0000003b
[Aug 5 17:24:18] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '3' on SIP/Voipxxxx-0000003b
[Aug 5 17:24:18] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '4' received on SIP/Voipxxxx-0000003b, duration 400 ms
[Aug 5 17:24:18] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '3' on SIP/Voixxxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '4' received on SIP/Voxxxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '4' on SIP/Voixxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '4' received on SIP/Voxxxx-0000003b, duration 419 ms
[Aug 5 17:24:19] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '3' on SIP/Voixxxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '4' received on SIP/Voxxxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '4' on SIP/Voxxxx-0000003b
[Aug 5 17:24:19] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '4' received on SIP/Voxxxx-0000003b, duration 420 ms
[Aug 5 17:24:19] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '4' on SIP/Voxxxxx-0000003b
[Aug 5 17:24:20] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '4' received on SIP/Voxxxxx-0000003b
[Aug 5 17:24:20] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '4' on SIP/Voixxxxx-0000003b
[Aug 5 17:24:20] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '4' received on SIP/Voixxxx-0000003b, duration 460 ms
[Aug 5 17:24:20] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '4' on SIP/Voxxxx-0000003b
[Aug 5 17:24:21] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '#' received on SIP/Voipxxxx-0000003b
[Aug 5 17:24:21] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '#' on SIP/Voixxxx-0000003b
[Aug 5 17:24:21] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '#' received on SIP/Voixxxxx-0000003b, duration 399 ms
[Aug 5 17:24:21] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '#' on SIP/Voixxxx-0000003b
-- Playing 'enter-password' (escape_digits=0123456789) (sample_offset 0)
[Aug 5 17:24:26] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin 'x' received on SIP/Voxxxx-0000003b
[Aug 5 17:24:26] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored 'x' on SIP/Voxxxx-0000003b
[Aug 5 17:24:26] DTMF[23874]: channel.c:4109 __ast_read: DTMF end 'x' received on SIP/Voip2gsm-0000003b, duration 419 ms
[Aug 5 17:24:26] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin 'x' received on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4109 __ast_read: DTMF end 'x' received on SIP/Voip2gsm-0000003b, duration 419 ms
[Aug 5 17:24:27] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin 'x' received on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:27] DTMF[23874]: channel.c:4109 __ast_read: DTMF end 'x' received on SIP/Voip2gsm-0000003b, duration 419 ms
[Aug 5 17:24:27] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:28] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin 'x' received on SIP/Voip2gsm-0000003b
[Aug 5 17:24:28] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:28] DTMF[23874]: channel.c:4109 __ast_read: DTMF end 'x' received on SIP/Voip2gsm-0000003b, duration 300 ms
[Aug 5 17:24:28] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough 'x' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:29] DTMF[23874]: channel.c:4194 __ast_read: DTMF begin '#' received on SIP/Voip2gsm-0000003b
[Aug 5 17:24:29] DTMF[23874]: channel.c:4198 __ast_read: DTMF begin ignored '#' on SIP/Voip2gsm-0000003b
[Aug 5 17:24:29] DTMF[23874]: channel.c:4109 __ast_read: DTMF end '#' received on SIP/Voip2gsm-0000003b, duration 399 ms
[Aug 5 17:24:29] DTMF[23874]: channel.c:4178 __ast_read: DTMF end passthrough '#' on SIP/Voip2gsm-0000003b
-- AGI Script Executing Application: (EXEC) Options: (Set(_agent_user_id=3333))
-- Playing 'pin-number-accepted' (escape_digits=) (sample_offset 0)
-- <SIP/Voxxxx-0000003b>AGI Script agi-AGENT_dial_in.agi completed, returning 0
-- Executing [xxxx*8600051@default:1] Goto("SIP/xxx-0000003b", "default,8600051,1") in new stack
-- Goto (default,8600051,1)
-- Executing [8600051@default:1] MeetMe("SIP/xxxxx-0000003b", "8600051,F") in new stack
== Parsing '/etc/asterisk/meetme.conf': == Found
== Parsing '/etc/asterisk/meetme-vicidial.conf': == Found
-- Created MeetMe conference 1023 for conference '8600051'
-- <SIP/Voip2gsm-0000003b> Playing 'conf-onlyperson.gsm' (language 'en')
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [49021xxxxx@default:1] AGI("Local/49021xxxx@default-0000005c;2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=101))
-- <Local/4902xxxxx@default-0000005c;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [4902xxxxx@default:2] Dial("Local/4902xxxxx@default-0000005c;2", "SIP/Voip2gsm/02xxxxx,,To") in new stack
== Using SIP RTP CoS mark 5
-- Called SIP/Voixxxx/021xxxxx
-- SIP/Voip2gsm-0000003c is making progress passing it to Local/4902xxxxx@default-0000005c;2
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 49021xxxxx, 2) exited non-zero on 'Local/4902xxxxx@default-0000005c;2'
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing [h@default:1] AGI("Local/49021xxxxxx@default-0000005c;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- <Local/49021xxxxxx@default-0000005c;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing [4902xxxxxx@default:1] AGI("Local/49021xxxxxx@default-0000005d;2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=101))
-- <Local/49021xxxxx@default-0000005d;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [49021xxxxx@default:2] Dial("Local/49021xxxxxx@default-0000005d;2", "SIP/Voip2gsm/021xxxxxxx,,To") in new stack
== Using SIP RTP CoS mark 5
-- Called SIP/Voip2gsm/0xxx7927639
-- SIP/Voip2gsm-0000003d is making progress passing it to Local/490xxxxx@default-0000005d;2
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- SIP/Voip2gsm-0000003d answered Local/4902xxxxxx@default-0000005d;2
> Channel Local/4902xxxxxx@default-0000005d;1 was answered.
-- Executing [8368@default:1] Playback("Local/4902xxxxx@default-0000005d;1", "sip-silence") in new stack
-- <Local/4902xxxxx@default-0000005d;1> Playing 'sip-silence.gsm' (language 'en')
-- Executing [h@default:1] AGI("Local/4902xxxxxx@default-0000005d;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0") in new stack
-- Executing [8368@default:2] AGI("SIP/Voip2gsm-0000003d", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=101))
-- <SIP/Voip2gsm-0000003d>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8368@default:3] AGI("SIP/Voip2gsm-0000003d", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
-- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- <SIP/Voip2gsm-0000003d>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [xxx*8600051@default:1] Goto("SIP/Voixxx-0000003d", "default,8600051,1") in new stack
-- Goto (default,8600051,1)
-- Executing [8600051@default:1] MeetMe("SIP/Vxxx-0000003d", "8600051,F") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
-- <Local/4902xxxxx@default-0000005d;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0 completed, returning 0
== Spawn extension (default, 49021xxxx, 2) exited non-zero on 'Local/49021xxxxxx@default-0000005d;2'
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/Voixxxx-0000003d'
-- Executing [h@default:1] AGI("SIP/Voip2gsm-0000003d", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- <SIP/Voixxxx-0000003d>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'DAHDI/pseudo-594262723'
== Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/Voxxxx-0000003b'
-- Executing [h@default:1] AGI("SIP/Voixxxx-0000003b", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- <SIP/Voixxxx-0000003b>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
Please help me.
Vicidial (installed from Vicibox 6.0.1)
VERSION: 2.10-448a
BUILD: 140706-0927