Hi Vici forum!
Please can someone point to the tables that may hold the following info:
Minimum ring time before being dropped as No Answer (is it vicidial_dial_log on "timeout" field? which holds the "Dial Timeout" campaign setting )
Maximum time to pass a call to an agent from call pick up (Drop seconds?)
Maximum time to pass a call to the abandonment message (Drop seconds?)
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Version: 2.8-418a BUILD: 131029-2008 from Vicibox 5.0.3 ISO
Report info from tables
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Report info from tables
by Vince-0 » Mon Aug 11, 2014 9:35 am
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Re: Report info from tables
by geoff3dmg » Mon Aug 11, 2014 10:40 am
These are campaign settings so live in asterisk.vicidial_campaigns. The columns you want are 'drop_call_seconds' and 'dial_timeout'.
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Re: Report info from tables
by Vince-0 » Mon Aug 11, 2014 10:45 am
Thanks for the quick reply.
I'm more interested in call log type data for every call but I will investigate.
Vin
I'm more interested in call log type data for every call but I will investigate.
Vin
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