by nysander » Wed Aug 13, 2014 10:07 am
simply I want my customer to not hear answer 2 and 3 if he choose answer 1, and not hear answer 3 if he heared answer 1 and 2 and choosed one of them
so goal is to play end message just after customer entered some DTMF code
customer 1: question > answer 1 (played) > answered 1 > answer 2(skipped-not played) > answer 3(skipped-not played) > end message (played)
customer 2: question > answer 1 (played) > answer 2 (played) > answered 2 > answer 3(skipped-not played) > end message (played)
customer 3: question > answer 1 (played) > answer 2 (played) > answer 3 (played) > answered 3 > end message (played)
example question and answers:
Q: do you have tablet?
A1: yes
A2: no, but I want to buy
A3: no, do not call (i am not interested)
now:
[vicidial]: ViciBox 6.0 Ast 1.8.29.0-vici | vd-2.10-448a-140706-0927 ------ SIP connected to GSM Gateway
[GSM Gateway]: Asterisk 1.8.29.0 | chan_dongle-1.1.r14 | 7x Huawei Dongles (E156G, E169, E1550 voice enabled)