Callbacks
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Callbacks
by LeuvenWillys » Mon Aug 25, 2014 8:33 am
I am setting up scheduled callbacks. Is there any way to stop the lead from being called in between now and the scheduled callback time?
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Re: Callbacks
by mav2287 » Mon Aug 25, 2014 3:24 pm
If you have it set to callback status this will hold calls to that lead till the time comes up to call it.
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Re: Callbacks
by covarrubiasgg » Mon Aug 25, 2014 7:40 pm
You have to double check that CALLBK is not in your Dial Status List (Check it in the basic view of the campaign)
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Re: Callbacks
by LeuvenWillys » Tue Aug 26, 2014 6:39 am
Alright, I will check to make sure that callbk is not in the list. I think the other issue could perhaps be that the lead is in the system multiple times. Thanks for the help.
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