voice broadcast setup

[wmdbikesh]

Hello All,
I have setup voice broadcast on goautodial 3.3.And i have setup all according to manual. Calls are also connecting but there is no voice message playing as i uploaded the audio file.Please help me...

[santhuarnold]

Use Route Extension is - 8366
Make sure your audio files should be this format- 16bit Mono 8k PCM WAV audio files(.wav)

Thanks
santhuarnold

[wmdbikesh]

Thanks for your reply
I am using 16bit Mono 8k PCM WAV audio files(.wav). and i am not seeing any option to use route extension in goautodial 3.3 in campaign setup for voicebroadcast.

[santhuarnold]

Hi,
Please find the below link for your reference.
http://goautodial.org/projects/goautodialce/wiki/Howto_setup_survey_campaign_30

Thanks
santhuarnold

[wmdbikesh]

Thank for reply
I have followed that link and setup accordingly. All is working fine calls are also connecting but when the calls are picked there is no sound only blank call.

[wmdbikesh]

while my calls get connected and if answered cli shows foloowing:

Manager 'sendcron' logged off from 127.0.0.1
[Aug 19 05:46:25] -- Executing [8366@default:1] Playback("Local/9XXXXXXXXXX@default-00000001;1", "sip-silence") in new stack
[Aug 19 05:46:25] -- <Local/9XXXXXXXXXX@default-00000001;1> Playing 'sip-silence.gsm' (language 'en')
[Aug 19 05:46:25] -- Executing [8366@default:2] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi://127.0.0.1:4577/call_log") in new stack
[Aug 19 05:46:25] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=61137400))
[Aug 19 05:46:25] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Aug 19 05:46:25] -- Executing [8366@default:3] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB") in new stack
[Aug 19 05:46:25] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 19 05:46:26] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 19 05:46:26] -- Executing [8366@default:4] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi-VDAD_ALL_outbound.agi,SURVEYCAMP-----LB") in new stack
[Aug 19 05:46:26] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Aug 19 05:46:27] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Aug 19 05:46:27] -- Executing [8366@default:5] Hangup("Local/9XXXXXXXXXX@default-00000001;1", "") in new stack
[Aug 19 05:46:27] == Spawn extension (default, 8366, 5) exited non-zero on 'Local/9XXXXXXXXXX@default-00000001;1'
[Aug 19 05:46:27] -- Executing [h@default:1] AGI("Local/9XXXXXXXXXX@default-00000001;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Aug 19 05:46:28] -- <Local/9XXXXXXXXXX@default-00000001;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Aug 19 05:46:28] -- Executing [h@default:1] AGI("Local/9XXXXXXXXXX@default-00000001;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----26-----3") in new stack

[wmdbikesh]

Hello Anyone,
Please help me with this.I have read the manager manual and did not find anything for this.I am not being able to play any audio that i have uploaded in correct format.

[gardo]

Have you tried uploading a different wav file?

[wmdbikesh]

Ya i have uploaded different file too.But none of them are working.

[striker]

make sure your upload voice should be located in /var/lib/asterisk/sounds/ folder.

[wmdbikesh]

yes the file uploaded is there in folder /var/lib/asterisk/sounds/

[striker]

better try normal voice broadcast instead of survey type..

login to your vicidial portal ie; http://ip/vicidial/welcome.php

select your campaign = put routing extension to 8368

1. create a user wtih id 2000 and pass (anything uwant) with level4
2. click on remote agent== and create a new remote agent with same id 2000 with line 1 and extensions as 94449444
3. select the camapaign and set it as active
4. go to the vi /etc/asterisk/extensions.conf and enter the below the default cotext

exten => 94449444,1,Answer()
exten => 94449444,2,Playback(yourvoicefilename)
exten => 94449444,3,Hangup

now upload the leads and reload the asterisk ocne and check