Problem with new call colour identification

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Problem with new call colour identification

Postby DanHawk » Wed Aug 27, 2014 3:51 am

Hello!

We use Vici for call centre functioning. As we have different tasks and accordingly different phone numbers to receive calls.

I've created new DIDs and new In-group with command "Copy DIDs" and "Copy In-group".

All commands have been done successfully, we have dial-up for all numbers, BUT colours don't change on the agent desctop :( , we have only "yellow" for all tasks and in-groups.

Help me pls to correct this situation.
DanHawk
 
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Re: Problem with new call colour identification

Postby DanHawk » Fri Aug 29, 2014 9:05 am

Probably it's a very hard & unknown question that nobody can answer :roll:
DanHawk
 
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Joined: Tue Aug 26, 2014 8:38 am

Re: Problem with new call colour identification

Postby mflorell » Fri Aug 29, 2014 9:17 am

You didn't tell us the admin.php version and build of your system or how you installed it.
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