After Hours Voice mail is not working.

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After Hours Voice mail is not working.

Postby santhuarnold » Mon Jul 14, 2014 7:41 am

Hi all,
Am setting call time to 9am to 8pm. after hours am forwarding call to Voice-mail.
i have created voicemail box and added e-mail address also but when customer entering voice mail option only call getting automatically Disconnecting.

Any idea..????

Thanks
santhuarnold
ViciBox v.7.0.1| Asterisk 11.21.0-vici | VERSION: 2.12-546a | BUILD: 160328-0316
santhuarnold
 
Posts: 76
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Re: After Hours Voice mail is not working.

Postby RVN01 » Wed Sep 10, 2014 12:42 pm

Hi Guys,

i'm also experiencing the same issue. any assistance will be appreciated
RVN01
 
Posts: 4
Joined: Tue Jul 02, 2013 1:34 am

Re: After Hours Voice mail is not working.

Postby ed123 » Wed Sep 10, 2014 2:49 pm

did you upload an audio file to play for voice mail?
Or try create a phone/sip and point to it for after hours.(make sure the phone/sip was not configured to any phone) See if voicemail will play succesfully.
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