help. problems with production server

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help. problems with production server

Postby intrepid » Mon Sep 15, 2014 7:50 am

hello,
I have a problem with my production server it is urgent if anyone can help me.
agents have this message when you receive a call it "still live call has hung it up Then you can log out" when the agent click ok it loses the interface.
i need help

Goautodial 2.0
Vicidial
VERSION: 2.6-392a svn
BUILD: 130102-1135
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122
intrepid
 
Posts: 21
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Re: help. problems with production server

Postby intrepid » Mon Sep 15, 2014 8:32 am

I detected the problem is at the level of internet explorer when I open VICIDIAL agent interface with mozilla I do not get this message.
someone an idea about her.
thank you
intrepid
 
Posts: 21
Joined: Thu Oct 24, 2013 7:59 am

Re: help. problems with production server

Postby geoff3dmg » Mon Sep 15, 2014 8:58 am

Firefox is recommended for usage by agents.
Vicibox 5.03 from .iso | VERSION: 2.10-451a BUILD: 140902-0816 | Asterisk 1.8.28.2-vici | Multi-Server | Amfeltec H/W Timing Cards | No Extra Software After Installation | Dell PowerEdge 1850 | Pentium 4 'Prescott' Xenon Quad @ 3.40GHz
geoff3dmg
 
Posts: 403
Joined: Tue Jan 29, 2013 4:35 am
Location: Lancashire, UK

Re: help. problems with production server

Postby intrepid » Mon Sep 15, 2014 3:49 pm

ok thanks
but why i get this message
intrepid
 
Posts: 21
Joined: Thu Oct 24, 2013 7:59 am


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