Leads recycling ISSUE

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Leads recycling ISSUE

Postby ruben23 » Thu Oct 02, 2014 7:14 pm

hi would like to ask regarding leads recycling that i selected custom campaign status and set attempt delay to 5mins/300 mins and maximum attempts is 1.
Problem is when i dialed it then with our reaching the attempt delay the leads gets back to the lead hopper still, i even test this with numerous leads set to see how ti goes back to hopper again...

Any idea and thoughts about this somehow.Thanks
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Re: Leads recycling ISSUE

Postby DomeDan » Fri Oct 03, 2014 3:38 am

look at the hopper report vicidial/AST_VICIDIAL_hopperlist.php and look what source it says for those leads.

Is the status listed in the campaigns "Dial statuses"? it should not
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Re: Leads recycling ISSUE

Postby ruben23 » Sat Oct 04, 2014 9:09 pm

DomeDan,

Thanks...on the Campaign Dial status its not selected..how do i check and find this --> report vicidial/AST_VICIDIAL_hopperlist.php
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Leads recycling ISSUE

Postby DomeDan » Mon Oct 06, 2014 7:15 am

ok, when you set "attempt maximum" what does "leads at limit" read?

the AST_VICIDIAL_hopperlist.php report, just set your ip adress: http://192.168.0.100/vicidial/AST_VICID ... erlist.php
or just in the campaign view click "Click here to see what leads are in the hopper right now"
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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