Connection refused AST_vm_update.pl

[dspaan]

Hello,

I have a vicidial server that has been migrated from another machine. It has been running fine for months now. However i still can't get rid of this error i keep getting. The script has to do with voicemails. I checked astguiclient.conf but the credentials in there are correct otherwise i would have a lot more real problems. the cron and custom users defined in there can connect fine when i type mysql -u cron -p or mysql -u custom -p and type in the password that's in astguiclient.conf.

So where is this error coming from?

From root@ Wed Oct 8 20:35:01 2014
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id 1C5BE43C9CC; Wed, 8 Oct 2014 20:35:01 +0200 (CEST)
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Subject: Cron <root@cs1> /usr/share/astguiclient/AST_vm_update.pl
X-Cron-Env: <SHELL=/bin/sh>
X-Cron-Env: <HOME=/root>
X-Cron-Env: <PATH=/usr/bin:/bin>
X-Cron-Env: <LOGNAME=root>
X-Cron-Env: <USER=root>
Message-Id: <20141008183501.1C5BE43C9CC@l>
Date: Wed, 8 Oct 2014 20:35:01 +0200 (CEST)

problem connecting to "localhost", port 5038: Connection refused at /usr/share/astguiclient/AST_vm_update.pl line 177

[boybawang]

check if your asterisk process is running, port 5038 is the asterisk managers port and if you get a connection refused error it only means that asterisk is not running

[geoff3dmg]

That's connecting to the management port (AMI) for asterisk. The access is controlled via /etc/asterisk/manager.conf. It's possible you have ACLs in that file or iptables firewall rules (iptables -L) refering to IPs that do not exist any more?

Another issue is if your asterisk version in Admin -> Servers doesn't match the version of asterisk that is running on the machine. There was a bug in some versions of Vicibox v5 where it set it to 1.4 after installing 1.8.

[dspaan]

Asterisk is running fine otherwise we would not be able to do 10.000 calls a day.

This is a two server cluster setup with 1.4.39.2-vici which is also specified in the admin interface for each server. I have come across that vicibox bug as well a while ago with other servers

Also a while ago we cleaned out all old IP adresses in yast firewall but i'll check again and i'll also check asterisk manager.conf, thanks for the tips.