rejecting call

[hhaq]

I have install vicidial 5 and used the below configuration from a asterisk PBX and sip get register and receiving call. when i am using same configuration for the voip provider vicidial is not receiving the call but voip account is register successful.

I have checked from the voip provider that my (vicidial) system is sending 401 sip error to them. Can any one help me on this. We are not showing any log on the asterisk -r.

Moreover my voip account run perfectly with the ViciBox 4.x86_64 which is on asterisk 1.4 version.

register => 2000:cc2000@103.4.X.X:5060/2000

[2000]
username=2000
secret=cc2000
allow=alaw
allow=ulaw
type=friend
host=103.4.X.X
dtmfmode=rfc2833
insecure=very
context=trunkinbound


ViciBox5.x86_64-5.0.3 | Admin Version VERSION: 2.10-451a Build: BUILD: 140902-0816 | Asterisk 1.8.31.0-vici built by abuild @ cloud114 on a x86_64 |


Regards
H.Haq

[DomeDan]

dont think "/2000" should be there:
register => 2000:cc2000@103.4.X.X:5060/2000

and set
insecure=invite
instead of "very"

[geoff3dmg]

The '/2000' means you're registering on a specific extension at the carrier. If the trunk has multiple DIDs attached to it, you don't want to do this.