Agent Alert Filename setup

[palani.sivagurunathan]

Hi,


I have installed vicidial(Vicidial : VERSION: 2.8-403a) server and its working for Inbound process . I have configured Agent Alert Filename announcement audio file in ingroup , the issue is Agent and clients can hear the announcement . How can i setup only hear to Agent .


Please Advice,

Thanks,
PAlani

[palani.sivagurunathan]

Hi,

Kindly provide the solution for this.


Thanks,
PAlani