Unable to login after password change.

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Unable to login after password change.

Postby Oceans247 » Mon Nov 17, 2014 9:51 am

Hi,
I changed the default admin password “goautodial” to a new password.

Now I am unable to log back in with the new or old password. I think it has set my user level to 1 so I cannot log into to the admin area.

Is there another way I can get into the web GUI to fix this? The username “root” and password still work via ssh.
Oceans247
 
Posts: 19
Joined: Mon Mar 10, 2014 8:23 am

Re: Unable to login after password change.

Postby ruben23 » Mon Nov 17, 2014 10:32 pm

Access your server by PhpmyAdmin if you still know your Mysql credentials user/pass. If this is possible then goto Database asterisk and table vicidial_users and edit accordingly to yoru preferences, save and test after.
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 1161
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Unable to login after password change.

Postby Oceans247 » Wed Nov 19, 2014 8:47 am

ruben23 wrote:Access your server by PhpmyAdmin if you still know your Mysql credentials user/pass. If this is possible then goto Database asterisk and table vicidial_users and edit accordingly to yoru preferences, save and test after.


Thank you. That was perfect and I manage to get back in. For some reason it had set my user rights level to 1.
Oceans247
 
Posts: 19
Joined: Mon Mar 10, 2014 8:23 am


Return to Support

Who is online

Users browsing this forum: No registered users and 78 guests