Agent Interface Lead comes in but keeps ringing

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Agent Interface Lead comes in but keeps ringing

Postby nicholus » Mon Nov 24, 2014 4:38 pm

Hello New to the forum hopefully I post this correctly.

This is a new install.

OS - linux-gjom 3.11.10-21-default (ViciBox) | VERSION: 2.10-451a | BUILD: 140902-0816 | Asterisk 1.8.31.0-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dual Xeon E5345 @ 2.33GHz QUAD CORE | 8GB RAM

When in the agent screen lead appears to arrive. But no call comes through for the agent. Here is asterisk output if that helps


[Nov 24 16:37:39] -- AMD: Channel [SIP/alcazardialer-00000147]. Changed state to STATE_IN_SILENCE
[Nov 24 16:37:39] -- AMD: Channel [SIP/alcazardialer-00000147]. Short Word Duration: 20
[Nov 24 16:37:40] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 24 16:37:40] -- <Local/917182510851@default-000001f8;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --20-----0 completed, returning 0
[Nov 24 16:37:40] == Spawn extension (default, 917182510851, 2) exited non-zero on 'Local/917182510851@default-000001f8;2'
[Nov 24 16:37:40] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 24 16:37:40] -- Executing [915867573319@default:1] AGI("Local/915867573319@default-000001f9;2", "agi://127.0.0.1:4577/call_log") in new stack
[Nov 24 16:37:40] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=1001))
[Nov 24 16:37:40] -- <Local/915867573319@default-000001f9;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 24 16:37:40] -- Executing [915867573319@default:2] Dial("Local/915867573319@default-000001f9;2", "SIP/15867573319@alcazardialer,,tTo") in new stack
[Nov 24 16:37:40] == Using SIP RTP CoS mark 5
[Nov 24 16:37:40] -- Called SIP/15867573319@alcazardialer
[Nov 24 16:37:40] -- AMD: Channel [SIP/alcazardialer-00000147]. Short Word Duration: 20
[Nov 24 16:37:40] -- AMD: Channel [SIP/alcazardialer-00000147]. Detected Talk, previous silence duration: 100
[Nov 24 16:37:40] -- AMD: Channel [SIP/alcazardialer-00000147]. Word detected. iWordsCount:1
[Nov 24 16:37:40] -- AMD: Channel [SIP/alcazardialer-00000147]. Changed state to STATE_IN_SILENCE
[Nov 24 16:37:41] -- AMD: Channel [SIP/alcazardialer-00000147]. HUMAN: silenceDuration:1000 afterGreetingSilence:1000
[Nov 24 16:37:41] -- Executing [8369@default:4] AGI("SIP/alcazardialer-00000147", "VD_amd.agi,8369") in new stack
[Nov 24 16:37:41] -- Launched AGI Script /usr/share/asterisk/agi-bin/VD_amd.agi
[Nov 24 16:37:41] -- <SIP/alcazardialer-00000147>AGI Script VD_amd.agi completed, returning 0
[Nov 24 16:37:41] -- Executing [8369@default:5] AGI("SIP/alcazardialer-00000147", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Nov 24 16:37:41] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Nov 24 16:37:41] -- <SIP/alcazardialer-00000147>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Nov 24 16:37:41] -- Executing [204*009*064*139*8600052@default:1] Goto("SIP/alcazardialer-00000147", "default,8600052,1") in new stack
[Nov 24 16:37:41] -- Goto (default,8600052,1)
[Nov 24 16:37:41] -- Executing [8600052@default:1] MeetMe("SIP/alcazardialer-00000147", "8600052,F") in new stack
[Nov 24 16:37:43] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 24 16:37:43] -- Executing [58600052@default:1] MeetMe("Local/58600052@default-000001fa;2", "8600052,Fmq") in new stack
[Nov 24 16:37:43] > Channel Local/58600052@default-000001fa;1 was answered.
[Nov 24 16:37:43] -- Executing [8309@default:1] Answer("Local/58600052@default-000001fa;1", "") in new stack
[Nov 24 16:37:43] -- Executing [8309@default:2] Monitor("Local/58600052@default-000001fa;1", "wav,20141124-163742_7182510851") in new stack
[Nov 24 16:37:43] -- Executing [8309@default:3] Wait("Local/58600052@default-000001fa;1", "3600") in new stack
[Nov 24 16:37:44] -- Registered SIP '102' at 112.198.208.238:65058
(ViciBox 6.0.3) | VERSION: 2.10-451a | BUILD: 140902-0816 | Asterisk 1.8.31.0-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Dual Xeon E5345 @ 2.33GHz QUAD CORE | 8GB RAM
nicholus
 
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Joined: Sun Nov 23, 2014 5:59 pm

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