Hi,
How the drop call computes? when it will reset? and how to lower it?
drop call computation
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drop call computation
by ed123 » Tue Nov 25, 2014 11:25 am
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Re: drop call computation
by DomeDan » Fri Dec 12, 2014 9:36 am
Total Outbound DROP Calls:
Percent of all outbound calls that are dropped
Percent of DROP Calls taken out of Answers:
Percent of human answered calls that are dropped
it is reset at night (think 02:01 is default) its when the script /usr/share/astguiclient/AST_reset_mysql_vars.pl is executed
You lower it by calling less aggressive, if you got ratio dialing at 2.0 then lower it to 1.5 for example
Percent of all outbound calls that are dropped
Percent of DROP Calls taken out of Answers:
Percent of human answered calls that are dropped
it is reset at night (think 02:01 is default) its when the script /usr/share/astguiclient/AST_reset_mysql_vars.pl is executed
You lower it by calling less aggressive, if you got ratio dialing at 2.0 then lower it to 1.5 for example
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
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- Location: Sweden
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