On-hook ringtime delay

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On-hook ringtime delay

Postby dspaan » Tue Nov 25, 2014 9:57 am

Hi,

We have an ingroup with some on-hook agents which is set to ringall method. When a call comes in all phones ring and when one of the agents picks up the other phones keep ringing for at least 3 times. Can we disable this somewhere? It's quite irritating.
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1377
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: On-hook ringtime delay

Postby mflorell » Tue Nov 25, 2014 10:29 am

admin.php version and build of this system?
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Posts: 18387
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Location: Florida

Re: On-hook ringtime delay

Postby dspaan » Tue Nov 25, 2014 11:55 am

VERSION: 2.8-417a
BUILD: 131019-0849
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1377
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: On-hook ringtime delay

Postby mflorell » Tue Nov 25, 2014 12:40 pm

Upgrade to latest svn/trunk and it should be fixed.
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Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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