Problem with reports in Vicidial

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Problem with reports in Vicidial

Postby urban » Fri Dec 12, 2014 10:06 am

Hi im having Trouble about Raports

When agent make sales i can not see how much sales got he made

i have Questionaire Costum Fields

I want to make Report for all the sales and how much sales has been made to agents
urban
 
Posts: 10
Joined: Thu Nov 20, 2014 6:38 am

Re: Problem with reports in Vicidial

Postby DomeDan » Tue Dec 16, 2014 5:41 am

When you make a sale, do you use the status 'SALE'?
is the status you uses set as "sale = Y" in "Admin" -> "System Statuses"?
Vicidial Partner. Region: Sweden/Norway.
Does Vicidial installation, configuration, customization, add-ons, CRM implementation, support, upgrading, network-related, pentesting etc. Remote and onsite assistance.
Email: domedan (at) gmail.com
DomeDan
 
Posts: 1226
Joined: Tue Jan 04, 2011 9:17 am
Location: Sweden

Re: Problem with reports in Vicidial

Postby urban » Tue Dec 16, 2014 3:46 pm

i got over 10 custom fields that pop up to agents Interface
Custom fields got Field Type RADIO and there are 2 options YES/No

But when Agent Click one of the options

When i export calls i dont get the descripions of these field

Export Calls Report ::

Date Range:
Header Row:yes
Custom Fields: yes
Campaigns : 4000
Lists: 4001
User Groups : Agents

Version: 2.9rc1
asterisk : 1.8.23.0
urban
 
Posts: 10
Joined: Thu Nov 20, 2014 6:38 am


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