The problem is when the customer answer the call, asterisk or vicidial execute a sound that sound like a "boop"...
The "boop" sound is reproduce also when the agents logging in vicidial, in that moment, the asterisk console show "conf-only person.gsm"... and after that greeting sounds that "boop"...
I want to remove that sound... for the customers.
Here is the console from asterisk:
[Dec 11 11:44:28] -- Executing [144972719486@default:1] NoOp("Local/144972719486@default-00000011;2", "quita prefijo 1") in new stack
[Dec 11 11:44:28] -- Executing [144972719486@default:2] Set("Local/144972719486@default-00000011;2", "nuevaext=44972719486") in new stack
[Dec 11 11:44:28] -- Executing [144972719486@default:3] Goto("Local/144972719486@default-00000011;2", "outbound,44972719486,1") in new stack
[Dec 11 11:44:28] -- Goto (outbound,44972719486,1)
[Dec 11 11:44:28] -- Executing [44972719486@outbound:1] NoOp("Local/144972719486@default-00000011;2", "") in new stack
[Dec 11 11:44:28] -- Executing [44972719486@outbound:2] Dial("Local/144972719486@default-00000011;2", "SIP/972719486@outbound") in new stack
[Dec 11 11:44:28] == Using SIP RTP CoS mark 5
[Dec 11 11:44:28] -- Called SIP/972719486@outbound
[Dec 11 11:44:29] -- SIP/outbound-0000000b is making progress passing it to Local/144972719486@default-00000011;2
[Dec 11 11:44:32] -- SIP/outbound-0000000b is ringing
[Dec 11 11:44:32] -- SIP/outbound-0000000b is making progress passing it to Local/144972719486@default-00000011;2
[Dec 11 11:44:41] -- SIP/outbound-0000000b answered Local/144972719486@default-00000011;2
[Dec 11 11:44:41] > Channel Local/144972719486@default-00000011;1 was answered.
[Dec 11 11:44:41] -- Executing [8368@default:1] Playback("Local/144972719486@default-00000011;1", "sip-silence") in new stack
[Dec 11 11:44:41] == Manager 'sendcron' logged off from 127.0.0.1
[Dec 11 11:44:41] -- <Local/144972719486@default-00000011;1> Playing 'sip-silence.gsm' (language 'en')
[Dec 11 11:44:41] == Spawn extension (outbound, 44972719486, 2) exited non-zero on 'Local/144972719486@default-00000011;2'
[Dec 11 11:44:44] -- Executing [8368@default:2] AGI("SIP/outbound-0000000b", "agi://127.0.0.1:4577/call_log") in new stack
[Dec 11 11:44:44] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=777))
[Dec 11 11:44:44] -- <SIP/outbound-0000000b>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Dec 11 11:44:44] -- Executing [8368@default:3] AGI("SIP/outbound-0000000b", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Dec 11 11:44:44] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Dec 11 11:44:44] -- <SIP/outbound-0000000b>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Dec 11 11:44:44] -- Executing [172*016*049*100*8600052@default:1] Goto("SIP/outbound-0000000b", "default,8600052,1") in new stack
[Dec 11 11:44:44] -- Goto (default,8600052,1)
[Dec 11 11:44:44] -- Executing [8600052@default:1] MeetMe("SIP/outbound-0000000b", "8600052,F") in new stack
[Dec 11 11:44:46] == Manager 'sendcron' logged on from 127.0.0.1
[Dec 11 11:44:46] -- Executing [58600052@default:1] MeetMe("Local/58600052@default-00000012;2", "8600052,Fmq") in new stack
[Dec 11 11:44:46] > Channel Local/58600052@default-00000012;1 was answered.
[Dec 11 11:44:46] -- Executing [8309@default:1] Answer("Local/58600052@default-00000012;1", "") in new stack
[Dec 11 11:44:46] -- Executing [8309@default:2] Monitor("Local/58600052@default-00000012;1", "wav,20141211-104445_44972719486") in new stack
[Dec 11 11:44:46] == Manager 'sendcron' logged off from 127.0.0.1
[Dec 11 11:44:46] -- Executing [8309@default:3] Wait("Local/58600052@default-00000012;1", "3600") in new stack
[Dec 11 11:44:49] == Spawn extension (default, 8600052, 1) exited non-zero on 'SIP/outbound-0000000b'
[Dec 11 11:44:49] -- Executing [h@default:1] AGI("SIP/outbound-0000000b", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Dec 11 11:44:49] -- <SIP/outbound-0000000b>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
Also tried with replacing "sip-silence.gsm" with a audio but even not execute my sound, and also I try to rename it for Asterisk not find it and do not run. But nothing happens...
Ideas?
Thanks.